Job Description


Company Name: Starkwood Real Estate Ltd.

Vacancy: Not specific

Job Location: Anywhere in Bangladesh

Employment Status: Full-time

Educational Requirements:
∎ Bachelor of Computer Application (BCA) in Computer Science & Engineering
∎ Skills Required: IT System Management, Oil and Gas System Maintaining

Experience Requirements:
∎ At least 5 year(s)
∎ The applicants should have experience in the following area(s): IT System Management
∎ The applicants should have experience in the following business area(s): IT Enabled Service

Job Responsibilities:
∎ Provides the first line of support for users either calling in or emailing.
∎ Takes calls and emails from end-users that need assistance throughout the day to troubleshoot help desk ticket issues,
∎ this includes working with on-site and remote users
∎ Investigates user problems and identifies their source; determines possible solutions; test and implements solutions
∎ Troubleshoots applications to identify and correct malfunctions and other operational difficulties
∎ Manages the Helpdesk and suggests enhancements in process and procedures
∎ member Helpdesk tickets submitted
∎ Assists with network and PC preventive maintenance logging efforts and company antivirus to ensure data integrity
∎ Works with setup and installation of equipment to include; PCs/laptops, printers, desk phones, etc.
∎ Builds and maintains images to deploy for new user laptops and PCs
∎ Coordinates daily requests such as adding/deleting users, maintaining email groups, and other miscellaneous IT
∎ requests
∎ Test new software applications and recommend purchases where appropriate
∎ Develops, writes, and maintains end-user documentation
∎ Maintains confidentiality about the information being processed, stored, or accessed by the end-user on the network
∎ After normal-business-hours support is required
∎ Advanced knowledge of Microsoft Office Suite
∎ Advanced knowledge of switching, routing, and VLANs'S
∎ Advanced knowledge of DHCP, DNS, and TCP/IP
∎ Configuration of wireless systems and ability to install/maintain equipment
∎ Ability to terminate Cat6 ethernet cable.
∎ Thorough knowledge of Windows 10 operating system.

Additional Requirements:
∎ Age at most 40 years
∎ Only males are allowed to apply

Salary: Negotiable

Job Source: Online Job Posting.

Application Deadline: 17 Apr 2023

Company Information:
∎ 18 Mar 2023
∎ Starkwood Real Estate Ltd.

Category: IT/Telecommunication

: Please send your CV with detailed job description in PDF format with picture and relevant certificates


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