Job Description
Title: IT Associate
Company Name: Catalyst Solutions (Sister Organization of Adiva Graphics)
Vacancy: 2
Job Location: Chattogram
Employment Status: Full-time
Educational Requirements:
∎ Minimum Bachelor's degree in CSE/ IT/ ETE relevant subject from any reputed university.
∎ Skills Required: Computer Hardware and Networking, Computer skill, IT Support Service, IT Troubleshooting
Experience Requirements:
∎ At least 1 year(s)
∎ The applicants should have experience in the following area(s):
Hardware & Networking, IT Support Service
Job Context:
∎ Catalyst Solutions is a multinational company based in the USA & Canada; catering to the top 10 marketing research and analytics companies in the world. We are looking for someone responsible for managing all the electronic devices in the office and ensuring an Information Security Management System (ISO 27001:2013).
∎ We have a unique work environment and maintain an out-of-the-box ambiance, culture. Therefore, it is a must that every candidate should be able to adapt our belief system and adopt our work philosophy.
Job Responsibilities:
∎ Responsible for all electronic devices across all offices
∎ Ensure 24/7 office internet
∎ Ensuring all the workstations are ready to work with all the required IT accessories (Laptop, Keyboard, Mouse, Monitor, etc.)
∎ Installing and configuring computer software, systems, network, printers, and scanners
∎ All the PCs and peripheral devices (Ex: Mouse, keyboard, HDMI cable, Monitor) are working correctly, and Identify faulty IT devices and take action accordingly.
∎ Testing new technology/devices and proposing a plan to improvise our current systems
∎ Maintain the inventory effectively where all the electronic devices are listed with specifications and locations
∎ Update inventory in real-time for including/excluding electronic devices
∎ Maintain confidentiality strictly
∎ Ensure and monitor everyone is following ISMS protocols/standards
∎ Assists in maintaining information security through controlled hardware AND/OR software installation and training
∎ Follow the emergency plan for equipment, power, or security failures when necessary and protect data and ensure security
∎ Business continuity plan for IT failures
∎ Ensure CCTV cameras are working properly and monitor footage
∎ Build strong relationships with the vendors (ISP, IPS, etc.) and interact and communicates effectively with internal/external contacts
∎ Create and update maintenance log for all the electronic devices (AC, Fridge, IPS, etc.) and ensure maintenance is being done on time
∎ Troubleshooting, support, and repair when IT equipment or network malfunction
∎ Express new ideas and suggestions in a positive manner
∎ Provide electronic purchasing proposal with estimated cost, benefits, and deadline
Additional Requirements:
∎ Age at least 22 years
∎ Only males are allowed to apply
∎ Strong Experience in Network Designing, Monitoring & Reporting.
∎ Should have basic knowledge of Microsoft Office (MS Excel, PowerPoint, Word, Outlook).
∎ Ability to manage multiple projects simultaneously while maintaining a strong client service orientation.
∎ Highly motivated, self-directed & possessing a driven personality capable of working within tight deadlines.
∎ Superior organizational skills, unflagging attention to detail & demonstrated the commitment to the accuracy and completeness of the information.
∎ Capable of working under minimal supervision with a high level of initiative, energy & enthusiasm for learning.
∎ An active listener with demonstrated negotiation and problem-solving skills.
∎ Well-developed interpersonal skills are necessary; excellent verbal and written communication skills.
Salary: Tk. 18000 - 25000 (Monthly)
Compensation & Other Benefits:
∎ Festival Bonus: 2
∎ Fully subsidized meals and snacks
∎ Comprehensive training and career growth
∎ Data Analytics career opportunities
∎ Academic flexibility
∎ Govt. Holiday Backup benefits
∎ Safe and hygienic work environment
∎ Transportation assistance (case-by-case)
∎ CSR program led by employees
∎ Maternity/ Paternity leaves
∎ Referral bonuses
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 30 Nov 2023
Company Information:
∎ 22 Nov 2023
∎ Catalyst Solutions (Sister Organization of Adiva Graphics)
∎ Address : House # 471 (First Floor), Road # 8, Baridhara DOHS, Dhaka - 1206.
∎ Business : Knowledge Process Outsourcing.
Category: IT/Telecommunication
: Our office operates around the clock in three shifts. We are currently hiring for the morning shift, which commences at 7 AM. Please refrain from applying if you are unable to start work at this time.
