Job Description

Title: IT Associate

Company Name: Catalyst Solutions

Vacancy: 3

Location: Chattogram (Chittagong Sadar Chawkbazar), Dhaka (DOHS Baridhara)

Experience:
∎ At least 2 years
∎ The applicants should have experience in the following business area(s):IT Enabled Service, Computer Hardware/Network Companies
∎ Freshers are also encouraged to apply.

Published: 17 Oct 2024

Education:
∎ Bachelor of Science (BSc) in Computer Science & Engineering, Bachelor of Science (BSc) in Electronics and Telecommunication Engineering, Diploma in Engineering in Telecommunication

Requirements:

Responsibilities & Context:
∎ Ensure 24/7 internet access at all times, with the bandwidth that has been procured from our ISP across all offices.
∎ Ensuring that every workstation functions properly and that every employee complies with our internal IT guidelines.
∎ Install, configure, and troubleshoot computer software, systems, networks, printers, and scanners.
∎ Keep an updated inventory of all electronic devices.
∎ Ensure data security compliance, in accordance with ISO 27001:2013, for all personnel, from Office Assistants to the Managing Director.
∎ Utilizing IP cameras consistently to ensure continuous access for management and to mitigate any potential failures.
∎ Ensuring fail-safe is installed in all IT equipment.
∎ Documentation:
∎ Maintain achievement lists and Career Scorecards for personal career growth.
∎ Complete and fill out checklists promptly.
∎ Maintain maintenance logs and IT incident reports with accurate data.
∎ Show aptitude for learning new technology to enhance the IT infrastructure in alignment with our US office.
∎ Assist the recruitment team in hiring IT personnel.
∎ Collaborating as a team to support other departments, irrespective of geographical boundaries..
∎ The IT department is responsible for managing any equipment that operates on electricity, including bulbs, fans, voltage stabilizers etc.
∎ Catalyst Solutions, a multinational company based in the USA and Canada, seeks several dynamic IT professionals to ensure seamless internet connectivity. This is paramount to guarantee uninterrupted access to our services for our esteemed Fortune 500 clients worldwide, 24/7, 365 days a year. Given our standing as a data analytics firm, adherence to the ISO 27001:2013 standard is foundational to our operations.
∎ We invite applicants who self-identify as tech-savvy individuals, early adopters of cutting-edge technology, and possess extensive abilities to understand and enhance every new technology introduced within our offices, much like any other office in Bangladesh.
∎ Responsibilities-
∎ Ensure 24/7 internet access at all times, with the bandwidth that has been procured from our ISP across all offices.
∎ Ensuring that every workstation functions properly and that every employee complies with our internal IT guidelines.
∎ Install, configure, and troubleshoot computer software, systems, networks, printers, and scanners.
∎ Keep an updated inventory of all electronic devices.
∎ Ensure data security compliance, in accordance with ISO 27001:2013, for all personnel, from Office Assistants to the Managing Director.
∎ Utilizing IP cameras consistently to ensure continuous access for management and to mitigate any potential failures.
∎ Ensuring fail-safe is installed in all IT equipment.
∎ Documentation:
∎ Maintain achievement lists and Career Scorecards for personal career growth.
∎ Complete and fill out checklists promptly.
∎ Maintain maintenance logs and IT incident reports with accurate data.
∎ Show aptitude for learning new technology to enhance the IT infrastructure in alignment with our US office.
∎ Assist the recruitment team in hiring IT personnel.
∎ Collaborating as a team to support other departments, irrespective of geographical boundaries..
∎ The IT department is responsible for managing any equipment that operates on electricity, including bulbs, fans, voltage stabilizers etc.

Skills & Expertise:

Compensation & Other Benefits:
∎ Depending on performance, a twice-yearly festival bonus (between 50% to 100% of gross pay) is given*
∎ Yearly 21 days Paid time off*
∎ Maternity leave-4 months of fully paid*
∎ Paternity leave- Paid in full for 7 days for first child and 5 days for the second*
∎ Medical facilities- complete annual physical examination fully funded*
∎ On time salary disbursement (15th of the month).
∎ The first month's salary will be within the range of BDT 20-25K.
∎ Subsequent packages, determined on Scorecard performance (up to BDT 35K).
∎ Fully subsidized meals: including breakfast, lunch, dinner, and snacks.
∎ Snacks & chocolates, unlike any other office in Bangladesh.
∎ Access to comprehensive training programs.
∎ Transition opportunity from an employee to a talent.
∎ Mentorship program to assist you in reaching your career goals.
∎ ISO certified company, offering a unique learning opportunity.
∎ Possibly the cleanest and most hygienic workplace in Bangladesh.
∎ Secured workplace for women
∎ Academic flexibility.
∎ Employee Referral Bonus: BDT 25,000/ Employee (terms and conditions apply)
∎ Holiday backup benefits: 3 days off for the EID holiday and 2 days off for each government.
∎ Latest technologies.
∎ Transportation: case-by-case basis
∎ Unique CSR/ESG programs
∎ Fun activities: X-box, outings, Office wide events - our Facebook posts speak for itself.
∎ work from home is permissible for women and, in certain situations, men as long as they have established their credibility.
∎ Opportunity to work in other offices (CTG Office)
∎ Depending on performance, a twice-yearly festival bonus (between 50% to 100% of gross pay) is given*
∎ Yearly 21 days Paid time off*
∎ Maternity leave-4 months of fully paid*
∎ Paternity leave- Paid in full for 7 days for first child and 5 days for the second*
∎ Medical facilities- complete annual physical examination fully funded*
∎ On time salary disbursement (15th of the month).
∎ The first month's salary will be within the range of BDT 20-25K.
∎ Subsequent packages, determined on Scorecard performance (up to BDT 35K).
∎ Fully subsidized meals: including breakfast, lunch, dinner, and snacks.
∎ Snacks & chocolates, unlike any other office in Bangladesh.
∎ Access to comprehensive training programs.
∎ Transition opportunity from an employee to a talent.
∎ Mentorship program to assist you in reaching your career goals.
∎ ISO certified company, offering a unique learning opportunity.
∎ Possibly the cleanest and most hygienic workplace in Bangladesh.
∎ Secured workplace for women
∎ Academic flexibility.
∎ Employee Referral Bonus: BDT 25,000/ Employee (terms and conditions apply)
∎ Holiday backup benefits: 3 days off for the EID holiday and 2 days off for each government.
∎ Latest technologies.
∎ Transportation: case-by-case basis
∎ Unique CSR/ESG programs
∎ Fun activities: X-box, outings, Office wide events - our Facebook posts speak for itself.
∎ work from home is permissible for women and, in certain situations, men as long as they have established their credibility.
∎ Opportunity to work in other offices (CTG Office)
∎ * Only available to permanent employees, we referred to them as Family members

Workplace:
∎ Work at office

Employment Status: Full Time

Job Location: Chattogram (Chittagong Sadar Chawkbazar), Dhaka (DOHS Baridhara)

Company Information:
∎ Catalyst Solutions

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 16 Nov 2024

Category: IT/Telecommunication