International Call Center Executive (Agent)
Job Description
Title: International Call Center Executive (Agent)
Company Name: Genuity Systems Ltd.
Vacancy: --
Age: Na
Job Location: Dhaka
Salary: --
Experience:
Published: 2024-08-15
Application Deadline: 2024-09-13
Education:
O/A Level, Graduate (If you are fluent in English speaking).
Requirements:
Skills Required:
Additional Requirements:
Candidates who have experience working in an international Call Center will get priority.
Preference will be given to candidates with over one year of experience in an international call center.
Should have flexibility on working in different shifts.
Must be fluent in Spoken English with standard pronunciation.
Candidates from the English medium will get high priority.
Should have excellent communication skills with Customer service etiquette.
Candidates should have sound knowledge of basic computer programs.
Responsibilities & Context:
Job Location: Bangladesh Office (Dhaka)
Description
Genuity Systems Ltd. is a Dhaka based customized software, IP-related applications development, and IT services company with a global outlook. The Company was established in the year 2003 in Dhaka, Bangladesh. It has by now established itself as one of the prestigious entities providing IT and telecommunications-related services not only in Bangladesh but also in overseas countries.
Genuity provided services include but are not limited to Contact Center Solutions, AI Voice/ChatBoT solutions, Mobile Banking APPs, Mobile Applications, Smart Business Phone solutions, Business Process Outsourcing (BPO), and advanced IT training.
About the Job Post:
Genuity Systems is looking for a competent Call center executive (Agent) to support international clients. An excellent call center executive must have English speaking skills with standard pronunciation.
Job Responsibilities:
To support international clients.
To handle inbound and outbound calls.
Contact potential or existing customers to inform them about a product or service using scripts.
Ask questions to understand customer requirements and close sales.
Go the “extra mile” to meet sales quota and facilitate future sales.
To maintain proper documentation and report accordingly.
Job Other Benifits:
Smart Salary for qualified candidate
As per company policy.
Employment Status: Full Time
Job Work Place:
Company Information:
Gender: Both Male and Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Customer Service/Call Centre
