Customer Care Executive (Female)
Job Description
Title: Customer Care Executive (Female)
Company Name: Auto Studio
Vacancy: 1
Age: 20 to 35 years
Job Location: Dhaka
Salary: Tk. 15000 (Monthly)
Experience:
- At least 3 years
- The applicants should have experience in the following business area(s): Automobile, Tyre manufacturer, Motor Workshop
Published: 2026-07-27
Application Deadline: 2026-08-26
Education:
- HSC
- Diploma
- Bachelor/Honors
Requirements:
- At least 3 years
- The applicants should have experience in the following business area(s): Automobile, Tyre manufacturer, Motor Workshop
Skills Required: Call Center Operation,Customer Service,E-Commerce products,Sales Support,Software Company
Additional Requirements:
- Age 20 to 35 years
- Only Female
Responsibilities & Context:
Position Summary
The Customer Care Executive will be responsible for handling customer communications, responding to inquiries, providing product information, managing customer relationships, and ensuring a premium customer experience across all communication channels.
The ideal candidate should have excellent communication skills, a positive attitude, professional behavior, and the ability to handle customers confidently.
Key Responsibilities
Customer Communication & Support
Handle incoming customer calls, messages, emails, and online inquiries.
Provide accurate information regarding products, services, pricing, availability, and delivery.
Communicate with customers professionally and politely.
Understand customer requirements and provide suitable solutions.
Follow up with potential customers and sales leads.
Customer Relationship Management
Build and maintain strong relationships with customers.
Ensure customer satisfaction through timely responses.
Handle customer complaints and service issues professionally.
Coordinate with Sales, Operations, and Technical teams for customer solutions.
Maintain customer communication records.
Digital Customer Service
Manage customer communication through:
Facebook Messenger
WhatsApp Business
Website Chat
Email
Other digital platforms
Maintain professional brand communication standards.
Support online customer engagement activities.
Job Other Benifits:
- Provident fund,Medical allowance,Mobile bill,Performance bonus,Profit share,Insurance,Gratuity
- Salary Review: Yearly
- Lunch Facilities: Full Subsidize
- Festival Bonus: 2
Employment Status: Full Time
Job Work Place:
Company Information:
Gender: Only Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Customer Service/Call Centre
