Job Description
Title: ICT Support Engineer
Company Name: Shakti Foundation for Disadvantaged Women
Vacancy: 2
Age: 25 to 30 years
Location: Cumilla, Rajbari
Salary: Tk. 30000 - 35000 (Monthly)
Experience:
∎ 2 to 3 years
Published: 10 Feb 2025
Education:
∎ Bachelor of Science (BSc)
Requirements:
Additional Requirements:
∎ Age 25 to 30 years
Responsibilities & Context:
∎ Ensure various hardware & Customized Software support to all users in the Respective working area.
∎ Ensure Network & Security support to all users in the Respective working area.
∎ Ensure Enterprise resource planning (ERP) software support.
∎ Provide Training to all user's in the working area about the MFIS, Office Applications, Office 365, MS Teams, HRIS & others software.
∎ Manage User password as per organization password policy.
∎ Ensure support for Laptop Safety Security (Antivirus) & Mobile Device Management system.
∎ Collaborate with Shakti bKash Principal Agent (bPAP)Project.
∎ Ensure following database- Working Area wise Employee Information Working Area Employee resigns, new join and transfer information Working Area Employee Voice SIM information Working Area Data SIM information Working Area Employee Email, Teams, ERP, Shakti App and HRIS user information Working Area Branch Location information Working Area Network and Broadband Connection information Working Area all technical device information (Laptop, Printer, TAB, Biometric Device Router, Modem, IP camera, Mini UPS etc.
∎ Ensure various hardware & Customized Software support to all users in the Respective working area.
∎ Ensure Network & Security support to all users in the Respective working area.
∎ Ensure Enterprise resource planning (ERP) software support.
∎ Provide Training to all user's in the working area about the MFIS, Office Applications, Office 365, MS Teams, HRIS & others software.
∎ Manage User password as per organization password policy.
∎ Ensure support for Laptop Safety Security (Antivirus) & Mobile Device Management system.
∎ Collaborate with Shakti bKash Principal Agent (bPAP)Project.
∎ Ensure following database- Working Area wise Employee Information Working Area Employee resigns, new join and transfer information Working Area Employee Voice SIM information Working Area Data SIM information Working Area Employee Email, Teams, ERP, Shakti App and HRIS user information Working Area Branch Location information Working Area Network and Broadband Connection information Working Area all technical device information (Laptop, Printer, TAB, Biometric Device Router, Modem, IP camera, Mini UPS etc.
Compensation & Other Benefits:
∎ Mobile bill, Provident fund, Weekly 2 holidays, Gratuity
∎ Salary Review: Yearly
∎ Festival Bonus: 3
Workplace:
∎ Work at office
Employment Status: Full Time
Gender:
∎ Only Male
Job Location: Cumilla, Rajbari
Company Information:
∎ Shakti Foundation for Disadvantaged Women
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Application Deadline: 9 Mar 2025
Category: IT/Telecommunication
