Guest Service Agent
Job Description
Title: Guest Service Agent
Company Name: Dhaka Regency Hotel & Resort
Vacancy: Not specific
Job Location: Dhaka
Employment Status: Full-time
Educational Requirements:
∎ Bachelor of Business Administration (BBA), Bachelor of Commerce (BCom)
Experience Requirements:
∎ At least 2 year(s)
Job Context:
∎ Dhaka Regency Hotel & Resort is a magnificent new-generation business class hotel ideally located on Airport Road. This prestigious Hotel is looking for young personnel for the following position to build as a future industry leader:
∎ Position : Guest Service Agent
∎ Nature of Employment : Full time
∎ Reporting To : Front Office Manager
∎ A fun, lively and dynamic team is ready to welcome you with smart remuneration as per the industry standard in where the opportunity for career growth is based on merit and performance. Follow & match with the below mentioned particulars to be a part of a winning team.
Job Responsibilities:
∎ It is the primary responsibility of the GSA to welcome and initiates the overall first impression of our guest's arrival experience.
∎ Check-in and check-out guests in timely manner.
∎ Attend and follow-up guest's requests and complaints professionally.
∎ Attend telephone calls.
∎ Should be Guest oriented and courteous.
∎ Maintain co-ordination and communication with related departments to perform daily routine tasks.
∎ Should be hardworking, obedient and honest.
∎ Create positive, memorable, and efficient guest interactions within the hotel lobby and front desk.
∎ Provides engaging, entertaining, and inspiring guest service.
∎ Maintains comprehensive and accurate knowledge of groups, events, amenities, outlets, and general information.
∎ Perform other job related duties as per direction by the department.
Additional Requirements:
∎ Age at most 30 years
∎ Both males and females are allowed to apply
∎ At least 2 years' experience at the same role.
∎ Both male & female are allowed to apply (Females with prior experience will be preferred).
∎ Excellent communication skills.
∎ The candidate has to be highly proactive, self-motivated and energetic.
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 15 Nov 2023
Company Information:
∎ 16 Oct 2023
∎ Dhaka Regency Hotel & Resort
Category: Hospitality/ Travel/ Tourism
:
Source: bdjobs.com
Deadline Expired on 15th Nov 2023
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