Guest Service Agent
Job Description
Title: Guest Service Agent
Company Name: Dhaka Regency Hotel Resort
Vacancy: Not specific
Job Location: Dhaka
Employment Status: Full-time
Educational Requirements:
∎ Applicant must have at least Bachelor degree from any reputed public or private university (negotiable for experienced candidate).
Job Responsibilities:
∎ It is the primary responsibility of the GSA to welcome and initiates the overall first impression of our guest's arrival experience.
∎ Check-in and check-out guests in timely manner.
∎ Attend and follow-up guest's requests and complaints professionally.
∎ Attend telephone calls.
∎ Should be Guest oriented and courteous.
∎ Maintain co-ordination and communication with related departments to perform daily routine tasks.
∎ Should be hardworking, obedient and honest.
∎ Create positive, memorable, and efficient guest interactions within the hotel lobby and front desk.
∎ Provides engaging, entertaining, and inspiring guest service.
∎ Maintains comprehensive and accurate knowledge of groups, events, amenities, outlets, and general information.
∎ Perform other job related duties as per direction by the department.
Additional Requirements:
∎ Age at most 25 years
∎ Experienced candidates will get preference.
∎ Excellent customer service skills.
∎ Have interpersonal skills to deal effectively with all business contacts.
∎ Previous hotel experience would be preferred
∎ Professional appearance and demeanor.
∎ Positive attitude to work varied shifts, including weekends and holidays.
∎ Able to effectively communicate in English, in both written and oral forms.
∎ Knowledge on other international language will be given preference.
∎ Added advantages will be given to the candidate who has English medium background or completed hotel management courses or degrees.
∎ Preference: Female candidates will get preference
Compensation & Other Benefits:
∎ A fun, lively and professional team is ready to welcome you with smart and industry competitive remuneration package where the opportunity for career growth is based on merit and performance. Follow & match with the below mentioned requirements to be a part of the winning team.
Application Deadline: July 24, 2019
Company Information:
∎ Dhaka Regency Hotel & Resort
∎ Address : Airport Road | Nikunja 2 | Dhaka 1229 | Bangladesh
∎ Web : www.dhakaregency.com
∎ Business : Hotel & Resort
Category: Hospitality/ Travel/ Tourism
Source: bdjobs.com
Deadline Expired on 24th Jul 2019
Similar Jobs
Restaurant manager/Shift manager
Doctor / Medical Officer
Food & Beverage Manager
Executive - Airport Service
Admission Officer
Visa Processing & Holidays
Chef
Operations Manager
Resort Manager
Travel Agency Reservation & Ticketing Executive
Night Auditor
DISTRICT TRAVEL AGENT
VISA/TRAVEL CONSULTANT.
Ticketing Agent
Cargo Manager
Assistant Restaurant Manager
Executive - Contact Centre
General Manager
Front Desk Executive
Manager (Ticketing & Reservation)
Air Ticket Reservation & Ticketing Officer
Facebook Group