Job Description
Title: GM / Operation Head (Super Shop)
Company Name: Amana Group
Vacancy: --
Age: 35 to 45 years
Location: Dhaka
Salary: Negotiable
Experience:
∎ 5 to 7 years
∎ The applicants should have experience in the following business area(s):Inventory/Warehouse, Supply Chain, Super store, E-commerce
Published: 21 Jan 2025
Education:
∎ Masters, Master of Business Administration (MBA)
Requirements:
Additional Requirements:
∎ Age 35 to 45 years
∎ Strong leadership and customer management abilities
∎ Customer service-oriented with in-depth knowledge of basic business management processes
∎ Excellent communication and interpersonal skill
∎ Proven experience as Head of Operations, Operations Director or similar leadership role
∎ Familiarity with all business functions including HR, finance, supply chain and IT
∎ Experience with implementing IT systems
∎ Knowledge of data analytics and reporting
∎ Good with numbers and financial planning
∎ Outstanding communication and negotiation skills
∎ Excellent organizational and leadership ability
∎ Analytical mind
∎ Problem-solving aptitude.
Responsibilities & Context:
∎ Carrying out all the responsibilities as a super shop business head.
∎ Higher knowledge about Purchase, Planning, Inventory, Super shop sales, Costing, Merchandising, Management etc.
∎ Deliver excellent service to ensure high levels of customer satisfaction.
∎ Motivate the sales team to meet sales objectives by training and mentoring staff.
∎ Create business strategies to attract new customers, expand store traffic, and enhance profitability.
∎ Hire, train, and oversee new staff.
∎ Respond to customer complaints and concerns in a professional manner.
∎ Ensure store compliance with health and safety regulations.
∎ Develop and arrange promotional material and in-store displays.
∎ Prepare detailed reports on buying trends, customer requirements, and profits.
∎ Undertake store administration duties such as managing store budgets and updating financial records.
∎ Monitor inventory levels and order new items.
∎ Formulate business strategy with others in the executive team·
∎ Design policies that align with overall strategy·
∎ Implement efficient processes and standards·
∎ Coordinate customer service operations and find ways to ensure customer retention·
∎ Ensure compliance with local and international laws
∎ Oversee the implementation of technology solutions throughout the organization·
∎ Manage contracts and relations with customers, vendors, partners and other stakeholders·
∎ Evaluate risk and lead quality assurance efforts·
∎ Oversee expenses and budgeting to help the organization optimize costs and benefits·
∎ Mentor and motivate teams to achieve productivity and engagement·
∎ Report on operational performance and suggest improvements
∎ Carrying out all the responsibilities as a super shop business head.
∎ Higher knowledge about Purchase, Planning, Inventory, Super shop sales, Costing, Merchandising, Management etc.
∎ Deliver excellent service to ensure high levels of customer satisfaction.
∎ Motivate the sales team to meet sales objectives by training and mentoring staff.
∎ Create business strategies to attract new customers, expand store traffic, and enhance profitability.
∎ Hire, train, and oversee new staff.
∎ Respond to customer complaints and concerns in a professional manner.
∎ Ensure store compliance with health and safety regulations.
∎ Develop and arrange promotional material and in-store displays.
∎ Prepare detailed reports on buying trends, customer requirements, and profits.
∎ Undertake store administration duties such as managing store budgets and updating financial records.
∎ Monitor inventory levels and order new items.
∎ Formulate business strategy with others in the executive team·
∎ Design policies that align with overall strategy·
∎ Implement efficient processes and standards·
∎ Coordinate customer service operations and find ways to ensure customer retention·
∎ Ensure compliance with local and international laws
∎ Oversee the implementation of technology solutions throughout the organization·
∎ Manage contracts and relations with customers, vendors, partners and other stakeholders·
∎ Evaluate risk and lead quality assurance efforts·
∎ Oversee expenses and budgeting to help the organization optimize costs and benefits·
∎ Mentor and motivate teams to achieve productivity and engagement·
∎ Report on operational performance and suggest improvements
Skills & Expertise:
Compensation & Other Benefits:
∎ Mobile bill
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ Transport
∎ Transport
∎ Others facilities are applicable if Company need
Workplace:
∎ Work at office
Employment Status: Full Time
Gender:
∎ Only Male
Job Location: Dhaka
Company Information:
∎ Amana Group
∎ Corporate Office: Amana Business Centre, House# 6, Road# 7/D, Sector# 09, Uttara, Dhaka-1230.
Head Office: Amana Saleha Garden, 90 Sagorpara, Ghoramara, Boalia, Rajshahi-6100.
∎ We have varieties business like Chain Super Shop, Food and Consumer, Agro Chemicals, Real Estate, Developer, National & International Trading, Garments & Buying House, Export & Import, Packaging etc.
Address::
∎ Corporate Office: Amana Business Centre, House# 6, Road# 7/D, Sector# 09, Uttara, Dhaka-1230.
Head Office: Amana Saleha Garden, 90 Sagorpara, Ghoramara, Boalia, Rajshahi-6100.
∎ We have varieties business like Chain Super Shop, Food and Consumer, Agro Chemicals, Real Estate, Developer, National & International Trading, Garments & Buying House, Export & Import, Packaging etc.
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Application Deadline: 5 Feb 2025
Category: Marketing/Sales
