Title: Front Office Executive
Company Name: Hotel Rosewood Uttara
Vacancy: 02
Age: 25 to 40 years
Job Location: Dhaka, Dhaka (Uttara Sector 11)
Salary: Negotiable
Experience:
Key Responsibilities
Welcome guests, manage check-in / check-out processes.
Handle phone, email, and walk-in reservations.
Maintain an accurate guest database and daily front-desk reports.
Coordinate with housekeeping and other departments for seamless service.
Ensure guest satisfaction, respond to queries, and resolve issues promptly.
Promote hotel services and assist with upselling when appropriate.
Maintain cash, billing, and POS procedures in line with company policy.
Required Skills & Expertise
Front Office / Reception Operations
Customer Service & Problem-Solving
Hotel & Hospitality Management
Communication (English & Bangla)
Basic Sales / Upselling Techniques
Computer Literacy (MS Office, PMS software)
Qualifications & Experience
Education: Bachelor’s degree (any discipline)
Experience: Minimum 3 years in hotel front office (freshers with strong potential are encouraged to apply)
Age: 25 years or older
Compensation & Benefits
Performance bonus
Yearly salary review
Two festival bonuses per year
Additional incentives based on targets
| University | Percentage (%) |
|---|---|
| National University | 11.96% |
| Uttara University | 3.26% |
| Eden Mohila College | 3.26% |
| Islamic University | 2.17% |
| Asian University of Bangladesh | 2.17% |
| East West University | 2.17% |
| Shanto Mariam University of Creative Technology | 2.17% |
| Jahangirnagar University | 2.17% |
| Shanto-Mariam University of Creative Technology | 2.17% |
| Ananda Mohan College, Mymensingh | 2.17% |
| Age Range | Percentage (%) |
|---|---|
| 20-30 | 73.91% |
| 31-35 | 15.22% |
| 36-40 | 10.87% |
| Salary Range | Percentage (%) |
|---|---|
| 0-20K | 42.39% |
| 20K-30K | 35.87% |
| 30K-40K | 17.39% |
| 40K-50K | 4.35% |
| Experience Range | Percentage (%) |
|---|---|
| 0 years (Freshers) | 25.00% |
| 0.1 - 1 years | 7.61% |
| 1.1 - 3 years | 28.26% |
| 3.1 - 5 years | 10.87% |
| 5+ years | 28.26% |