Front Desk Officer

Job Description

Title: Front Desk Officer

Company Name: Muslim Aid UK Bangladesh Field Office

Vacancy: 01

Job Location: Dhaka (Mirpur)

Employment Status: Full-time

Educational Requirements:
∎ Graduated from any reputed University/College in any discipline.

Experience Requirements:
∎ At least 2 year(s)

Job Context:
∎ The Front Desk Officer will be responsible to perform a variety of administrative and clerical tasks. S/he will be the first point of contact for the office and will provide administrative support across the organization. S/he will handle the flow of people and ensure that all front desk responsibilities are completed accurately and delivered with high quality and in a timely manner. S/he will closely work with the Centre In-Charge of Muslim Aid Institute of Technology, Mirpur.

Job Responsibilities:
∎ Serve visitors by greeting, welcoming, directing and announcing them appropriately.
∎ Respond to visitor’s questions professionally and courteously.
∎ Answer, screen and forward any incoming phone calls while providing basic information when needed.
∎ Receive and sort daily mail/deliveries/couriers.
∎ Maintain security by following procedures and controlling access (monitor logbook, issue visitor badges).
∎ Update appointment calendars and schedule meetings/appointments.
∎ Perform other clerical duties such as filing, photocopying, collating, faxing etc.
∎ Coordinating the admission process.
∎ Inventory Management.
∎ Vendor Management.
∎ Updating Leave Cards (Maintaining the manual document of the Employees applying for leaves).
∎ Assisting the HR & Admin & perform basic data entry when needed.
∎ Providing necessary support on administrative management.
∎ Keep every record & provide management as per need.
∎ Maintain the practical equipment and update the inventory, keep individual asset record including tools & equipment, training & education materials, training raw materials to ensure their proper utilization.
∎ Updates job knowledge by attending meetings; participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
∎ Enhances Institute reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
∎ Maintain Muslim Aid all policies and community approach.
∎ Ready for work as per management decision.
∎ Maintain Employees Attendance Sheet, leave register, Training Register, Complain Register and other relevant register.
∎ Ensure to keep complain box in convenient place.
∎ Ensure health and hygiene issues addressed properly during visits by the visitors.

Additional Requirements:
∎ Minimum 2 years’ experience in relevant field.
∎ Experience in Financial Management, Admin & HR related Activities.
∎ Knowledge on Microsoft Office.
∎ Excellent inter-personal skills and Verbal Communication Skills.
∎ Ability to resolve conflict.
∎ Good Presentation Skills and Neat & Professional Appearance.
∎ Self-Motivated and have the ability to motivate others.
∎ Calm and Composed while Multitasking.
∎ Ability and willingness to deal with uncertainty.
∎ Ability and willingness to work in and with a diverse team.
∎ Ability to work under pressure and critical situation.
∎ Ability to execute an event with positive result.

Salary: Tk. 18000 - 19000 (Monthly)

Compensation & Other Benefits:
∎ Festival Bonus: 2

Job Source: Online Job Posting.

Application Deadline: 12 Oct 2022

Company Information:
∎ 2 Oct 2022
∎ Muslim Aid UK Bangladesh Field Office
∎ Address : House# 13, Road# 27, Block- J, Banani Dhaka-1213, Bangladesh.
∎ Web :

Category: NGO/Development

: Interested candidates meeting with the above requirements are requested to apply online on or before October 12th, 2022.Muslim Aid's recruitment and selection procedures reflect our commitment to the safety and protection of children and vulnerable adults in our care/employment. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief or age.Only Shortlisted candidates will be contacted. Muslim Aid reserves the right to initiate interviews and the selection process on a rolling basis with the aim of identifying an appropriate candidate as quickly as possible.

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