Job Description
Title: Executive/ Sr. Executive -IT
Company Name: NGen Print Pack Ltd.
Vacancy: --
Age: at most 40 years
Location: Dhaka
Maximum Salary: Tk. 28000 (Monthly)
Experience:
∎ 3 to 5 years
∎ The applicants should have experience in the following business area(s):IT Enabled Service, Group of Companies
Published: 23 Dec 2024
Education:
∎ Bachelor of Science (BSc) in Computer Science & Engineering
Requirements:
Additional Requirements:
∎ Age at most 40 years
Responsibilities & Context:
∎ Install, configure, and maintain computer hardware, software, systems, networks, printers, scanners, websites, and email services.
∎ Perform installation and configuration of operating systems, applications, and related system management tools.
∎ Regularly monitor and maintain the health of computer systems, networks, and related infrastructure.
∎ Identify, diagnose, and troubleshoot software and hardware issues, including Windows program errors and system performance problems.
∎ Provide technical support for desktop and laptop issues, including in-person or phone-based troubleshooting of IT equipment.
∎ Address technical queries and service requests in a timely manner, ensuring minimal disruption to business operations.
∎ Demonstrate strong knowledge of networking concepts, protocols, and technologies, including TCP/IP, VPN, DNS, DHCP, LAN/WAN, routing, switching, and wireless networks.
∎ Install, configure, and maintain mail servers, DNS, DHCP, NTP, file servers, and IIS servers.§ Ensure optimal performance of email systems, file sharing, and web services.
∎ Collaborate with third-party service providers to address security vulnerabilities and manage system security.
∎ Perform security audits and updates to ensure compliance with security standards and best practices.
∎ Investigate, diagnose, and resolve hardware and software issues affecting business operations.
∎ Repair or replace faulty hardware components as necessary, minimizing downtime.
∎ Provide daily operations and systems support, ensuring smooth functionality across all devices and services.
∎ Respond promptly to service issues, requests, and system alerts to maintain operational efficiency.
∎ Hardware and Software Installation & Configuration:
∎ Install, configure, and maintain computer hardware, software, systems, networks, printers, scanners, websites, and email services.
∎ Perform installation and configuration of operating systems, applications, and related system management tools.
∎ System and Network Monitoring & Maintenance:
∎ Regularly monitor and maintain the health of computer systems, networks, and related infrastructure.
∎ Identify, diagnose, and troubleshoot software and hardware issues, including Windows program errors and system performance problems.
∎ IT Support:
∎ Provide technical support for desktop and laptop issues, including in-person or phone-based troubleshooting of IT equipment.
∎ Address technical queries and service requests in a timely manner, ensuring minimal disruption to business operations.
∎ Networking Expertise:
∎ Demonstrate strong knowledge of networking concepts, protocols, and technologies, including TCP/IP, VPN, DNS, DHCP, LAN/WAN, routing, switching, and wireless networks.
∎ Mail Server & System Administration:
∎ Install, configure, and maintain mail servers, DNS, DHCP, NTP, file servers, and IIS servers.§ Ensure optimal performance of email systems, file sharing, and web services.
∎ Security Management & Third-Party Service Providers:
∎ Collaborate with third-party service providers to address security vulnerabilities and manage system security.
∎ Perform security audits and updates to ensure compliance with security standards and best practices.
∎ Troubleshooting & Equipment Repair:
∎ Investigate, diagnose, and resolve hardware and software issues affecting business operations.
∎ Repair or replace faulty hardware components as necessary, minimizing downtime.
∎ Operations & System Support:
∎ Provide daily operations and systems support, ensuring smooth functionality across all devices and services.
∎ Respond promptly to service issues, requests, and system alerts to maintain operational efficiency.
Skills & Expertise:
Workplace:
∎ Work at office
Employment Status: Full Time
Gender:
∎ Only Male
Job Location: Dhaka
Company Information:
∎ NGen Print Pack Ltd.
∎ Fahima Tower,43 Purana Paltan, Dhaka 1000
Address::
∎ Fahima Tower,43 Purana Paltan, Dhaka 1000
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Application Deadline: 21 Jan 2025
Category: IT/Telecommunication
