Executive: Network Operation Center

Job Description

Title: Executive: Network Operation Center

Company Name: East Delta University

Vacancy: --

Age: Na

Job Location: Chattogram

Salary: --

Experience:

• At least 2 years
• The applicants should have experience in the following business area(s): University

• Bachelor/Honors

• Minimum Bachelor's or equivalent degree/certification in the relevant field from any reputed university/institution.

• At least 2 years
• The applicants should have experience in the following business area(s): University

• Strong verbal and written presentation skills.
• Have excellent command of both oral and written English and Bengali communication skills.
• IELTS 6.5 and above (preferred).
• A positive attitude and willingness to learn.
• Demonstrated ability to maintain confidentiality and effectively handle highly sensitive and personal information with sound judgment, tact, and discretion.

• Install, configure, integrate, and maintain the Network Management Systems.

• Ensure stable and reliable core, distribution and access network services (e.g. access products, service networks and core network).

• Day-to-day network performance monitoring.

• Network troubleshooting and fault analysis; hardware troubleshooting and repair.

• Application of configuration changes via our change control systems and processes.

• Installation of network hardware and software

• Understanding the implementation of the following technologies: IP Protocols (ICMP, UDP, TCP); IP filtering and firewalling; Routing Protocols (BGP, OSPF, ISIS); Quality of Service; MPLS; Ethernet (STP, RSTP, .1q VLANs, QinQ).

• Understanding of AAA platforms such as Radius and/or TACACS.

• Fix hardware problems of computers and related devices.

• Install and configure computer hardware operating systems and applications.

• Monitor and maintain and oversee the maintenance of the computer stations and software for the University and provide additional support for computer systems and networks.

• Provide support including procedural documentation.

• Supervise and maintain turnstile gate management. 

• Maintain MIS, maintain server and PC backup across the network.

• Configure and maintain a company network which includes LAN and WAN.

• Install and maintain file server, active directory domain controller, and print serve.

• Provide help-desk and on-site technical support related to the issue of hardware and software.

• Update the inventory of all hardware and software. Maintain proper documentation and vendor management.

• Maintain communication with all departments and sections for IT support.

• Ensure and monitor network security using the corporate firewall and bandwidth management.

• Website maintenance & backup management.

• Set up new users’ accounts and profiles and deal with identity management.

• Ensure that the university has a fully serviceable and efficient IT infrastructure in line with the needs and international standards at any given time.

• Ensure that data backups and IT Disaster Recovery plans are run in line with the highest levels of standards.

• Oversee the administration of all WAN and set up when necessary.

• Following all university regulations and health and safety policies.

• Execute and report other tasks assigned by the management.