Executive, Digital Sales (E-commerce Moderator)

Job Description

Title: Executive, Digital Sales (E-commerce Moderator)

Company Name: Beautyology

Vacancy: 15

Age: Na

Job Location: Dhaka (Mohammadpur)

Salary: Negotiable

Experience:

• 1 to 2 years
• The applicants should have experience in the following business area(s): E-commerce, F-commerce
• Freshers are also encouraged to apply.

• Bachelor/Honors

• 1 to 2 years
• The applicants should have experience in the following business area(s): E-commerce, F-commerce
• Freshers are also encouraged to apply.

About Beautyology

BEAUTYOLOGY is one of Bangladesh’s fastest-growing skincare and wellness brands, combining innovation, integrity, and a customer-first approach. With a rapidly expanding product line and nationwide presence, we are setting new standards in the beauty and lifestyle industry through quality, professionalism, and operational excellence.
Our strength lies not only in our products but in our people, the driving force behind every milestone we achieve.

Why Join Beautyology?

At Beautyology, you’ll be part of a performance-driven environment that values strategy, efficiency, and collaboration. We foster a culture of growth, encourage new ideas, and reward results. Here, your expertise will directly shape the future of a fast-scaling brand that’s making a mark in the skincare sector of Bangladesh.

Job Purpose

We are looking for a proactive and results-driven Executive Digital Sales (E-commerce Moderator) to manage customer communications, convert leads into sales, and ensure a smooth customer journey. The ideal candidate will be skilled in communication, CRM handling, and sales conversion, with a strong focus on achieving targets.

Key Responsibilities:

• Manage end-to-end customer communication using iDesk (integrated Meta communication platform), including handling inquiries and follow-ups

• Convert incoming leads into successful sales through structured and persuasive communication

• Maintain, update, and manage customer data in the CRM system accurately

• Create and process customer orders following internal workflows and guidelines

• Conduct regular follow-ups with potential and existing customers to maximize conversion rates

• Handle customer queries, concerns, and complaints in a professional and solution-oriented manner

• Achieve daily, weekly, and monthly sales targets as assigned

• Prepare and submit structured performance reports, including lead status, conversion rates, and sales updates

• Follow Team Lead instructions and ensure adherence to operational processes and discipline

Requirements:

• Strong communication and interpersonal skills

• Proven ability to convert leads into sales

• Familiarity with CRM systems and digital communication platforms

• Good organizational and multitasking abilities

• Ability to work under pressure and meet sales targets

• Problem-solving mindset with a customer-focused approach
  
  Preferred Qualifications:

• Previous experience in sales, customer service, or a similar role

• Experience using Meta communication tools or integrated platforms like iDesk

• Basic knowledge of reporting and data tracking

Compensation & Benefits (as per company policy)

• Attractive salary package (based on experience and skills)
• Snacks and refreshment facilities
• Weekly holidays and festival bonuses
• Annual leave, casual leave, and sick leave
• Performance-based increments and growth opportunities
• Friendly and inclusive work environment

Application Process

If you are a detail-oriented, organized, and responsible professional ready to contribute to a fast-growing skincare organization then we’d love to meet you.

Apply Now:
Submit your application, along with the updated CV and a recent photo:  https://forms.gle/omC4kFp1E7erg3sh8