Title: Executive - Customer Support (Internet)
Company Name: Bengal Broadband Limited
Vacancy: 3
Age: 20 to 40 years
Job Location: Dhaka
Salary: Tk. 25000 - 30000 (Monthly)
Experience:
Minimum 3 Year’s working experience in internet company
Have experience in customer support or data network.
Deal directly with customers either by telephone or face to face.
Response promptly to customer inquiries complains.
Monitoring total system as well as network traffic and maintaining network equipment.
Provide support, identify problems root causes, provide solutions accordingly and keep Records details of inquiries
Instant report to supervisor and key persons who are related in same working domain.
Overall ensure reliability of Internet service for Customer.