Executive - Customer service

Job Description

Title: Executive - Customer service

Company Name: Baig Trimming Ltd.

Vacancy: --

Age: Na

Job Location: Dhaka (DOHS Baridhara)

Salary: Negotiable

Experience:

Published: 2024-03-06

Application Deadline: 2024-03-31

Education: Bachelor’s, Master’s Degree.

Requirements:

Skills Required:

Additional Requirements:

• Only Female

• Good communication in English (written/verbal) & presentation skills.

• Strong analytical & leadership ability and work as a strategic thinker.

• Positive work ethics and result oriented for assigned responsibilities.

• Self-driven to work under pressure and self-motivated to take new initiatives.

• Ability to maintain good interpersonal relationships and good team work.

• Ability to work independently with minimal supervision.

• Effectively processing and execution of orders.

• Keep tracking on each team mates daily work. Performs all tasks in accordance with quality procedures to achieve customer satisfaction and smooth work flow.

• Supports marketing and sales initiatives.

• Provides feedback regarding increase/decrease of business as a base for appropriate management decision making.

• Receives customer enquiries and initiates appropriate action after liaison with the respective CS team mate.

• Maintains records and reports in an organized manner.

• Communicate with customers regularly over phone and email.

• Good communication skills .

• Response to Client time to time.

• Follow up customers queries and update accordingly.

• Follow up orders.

• Expert in Excel and email.

• Sound knowledge in English.

• Regular report 20-30 based on demand.

• Any other tasks assigned by the supervisor.

• Mobile bill.

• Salary Review: Yearly.

• Festival Bonus: 2·

• Weekly 1 holiday.