Executive-Customer Experience (Cartup)
Job Description
Title: Executive-Customer Experience (Cartup)
Company Name: US-Bangla Airlines
Vacancy: 30
Age: Na
Job Location: Dhaka (Tejgaon)
Salary: Tk. 22000 - 25000 (Monthly)
Experience:
- At most 2 years
- The applicants should have experience in the following business area(s): Airline
- Freshers are also encouraged to apply.
Published: 2025-10-21
Application Deadline: 2025-11-20
Education:
Requirements:
- At most 2 years
- The applicants should have experience in the following business area(s): Airline
- Freshers are also encouraged to apply.
Skills Required:
Additional Requirements:
Responsibilities & Context:
Respond to customer inquiries and concerns via inbound and outbound calls.
Provide assistance on order tracking, payment issues, returns, and refunds.
Ensure a positive customer experience by offering quick and effective solutions.
Escalate complex cases to the appropriate departments for resolution.
Maintain call logs and provide feedback to improve customer service processes
Job Other Benifits:
- Mobile bill
- Lunch Facilities: Full Subsidize
- Salary Review: Yearly
- Festival Bonus: 2
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Male and Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Customer Service/Call Centre
Interested By University
| University | Percentage (%) |
|---|---|
| National University | 10.65% |
| University of Dhaka | 2.65% |
| Daffodil International University (DIU) | 1.54% |
| Jagannath University | 1.47% |
| Jahangirnagar University | 1.13% |
| North South University | 1.08% |
| Dhaka College | 1.05% |
| Tejgaon College | 1.04% |
| Govt. Titumir College | 1.01% |
| East West University | 0.98% |
Interested By Age Range
| Age Range | Percentage (%) |
|---|---|
| 20-30 | 79.12% |
| 31-35 | 15.13% |
| 36-40 | 2.90% |
| 40+ | 1.08% |
Interested By Salary Range
| Salary Range | Percentage (%) |
|---|---|
| 0-20K | 10.04% |
| 20K-30K | 87.29% |
| 30K-40K | 2.03% |
| 40K-50K | 0.46% |
| 50K+ | 0.18% |
Interested By Experience Range
| Experience Range | Percentage (%) |
|---|---|
| 0 years (Freshers) | 31.47% |
| 0.1 - 1 years | 13.02% |
| 1.1 - 3 years | 23.69% |
| 3.1 - 5 years | 14.73% |
| 5+ years | 17.08% |
