Deputy Manager, UTI

Job Description

Title: Deputy Manager, UTI

Company Name: UCEP Bangladesh

Vacancy: 01

Job Location: Sylhet

Employment Status: Full-time, Contractual

Educational Requirements:
∎ Bachelor's in Business Administration; preferably Marketing, Entrepreneurship, Operations Management, from any reputed national or international university. Diploma in Tourism and Hospitality Management will be added advantage.

Experience Requirements:
∎ At least 5 year(s)

Job Responsibilities:
∎ Strategic:
∎ Contribute to implement UCEP Bangladesh's values, vision, mission and goals, always uphold the best interest of the organization and ensure security and safeguard of life, property and dignity of UCEP Bangladesh, its entities, its beneficiaries and staff.
∎ Ensure all relevant policies and guidelines of UCEP Bangladesh are adhered to.
∎ Take proactive and innovative interventions to develop and manage the UTI Sylhet and Tourism & Hospitality portfolio as a social enterprise of UCEP Bangladesh with the aim to gain visibility, viability and sustainability.
∎ Develop and ensure effective implementation of necessary tools, mechanisms and procedures for strengthening accountability, transparency, effectiveness in the business.
∎ Ensure system upgradation through necessary record keeping, documentation, project management and business management processes.
∎ Ensure strict governance and rigorous compliance practices as per country law.
∎ Practice and promote concepts of value for money, cost effectiveness and Do-No-Harm approach.
∎ Represent UCEP Bangladesh in events and forums with guidance from supervisor.
∎ Establish and maintain collaboration and coordination with all other teams / departments within the Social Enterprise Development unit and all other entities at central and regional levels of UCEP Bangladesh.
∎ Promote and contribute to ongoing efforts towards gender equity & equality, child/staff protection & safeguard, inclusiveness, accessibility and discrimination free environment in the workplace and operations/activities/plans.
∎ Operational:
∎ Business/ Enterprise Management-
∎ Develop and implement project concept notes/ proposals, business plans, operational manual, project progress/completion reports primarily for UTI Sylhet and UCEP Tourism & Hospitality portfolio as needed to determine time frame, budget, procedures, staffing requirements, and allotment of resources.
∎ Develop and implement annual business goals, including revenue plan.
∎ Analyze sales figures and devise market and revenue management strategies.
∎ Ensure effective and efficient management of budget and accounts.
∎ Manage administrative functions in relation to UTI Sylhet and UCEP Tourism & Hospitality portfolio including its procurement, asset management, repair and maintenance, utilities, insurance, safety and security.
∎ Ensure procurements are conducted in time, following Procurement Policy of UCEP Bangladesh.
∎ Plan, develop and manage technology-based business solutions (ERP, website, social site etc.).
∎ Develop and implement partnership projects with various agencies.
∎ Develop standard operating procedures (SOPs) for relevant staff members so that activities are conducted properly amid least supervision.
∎ Monitor the purchase/requisitions, the accounts receivable (collection from debtors) and the accounts payable (payable to the vendors / suppliers etc.).
∎ Ensure that financial reports (e.g. weekly, monthly, quarterly and annual) are prepared, organized and shared in a regular basis.
∎ Manage suppliers / vendors for quality products and conduct performance assessment of vendors, if and as necessary.
∎ Communications, Marketing, Branding & Partnership Development:
∎ Develop and oversee marketing and communication activities and campaigns for effective brand building and brand promotion.
∎ Manage digital marketing efforts including, social media, SEO/SEM, webpage for image and business promotion.
∎ Prepare impactful contents for different marketing materials and communication channels
∎ Propose and manage marketing research projects to generate consumer insights in support of improved marketing strategy and communications
∎ Maintain regular communication with training service recipients, trainers, consultants, UCEP employees and other relevant stakeholders necessary for business.
∎ Safety, Security, Inclusivity and Environmental Sensitivity-
∎ Ensure implementation of Decent Work principles especially Occupational Health and Safety (OHS) following Occupational Safety and Health Administration (OSHA) standards.
∎ Ensure that all operations are conducted maintaining proper adherence to safety and security issues/regulations.
∎ Ensure that all safety and security kits are used and operational in UTI enterprise.
∎ Conduct regular inspections and ensure due maintenance of systems and equipment.
∎ Ensure that safety and security systems are fully functional in case of necessity/emergency.
∎ Ensure that employees are adequately oriented with safety issues (emergency exit, use of fire extinguishers etc.).
∎ Conduct safety inspections on a regular basis.
∎ Ensure that infrastructures, facilities, compound etc. are as environment friendly as possible, maintaining lowest level of carbon footprints and ensuring maximum preservation of energy.
∎
∎ People Management:
∎ Design, develop and manage efficient and effective staff management mechanism.
∎ Outline work plan and assign duties, responsibilities, and scope of authority to relevant staffs.
∎ Supervise the workforce including casual labors, short-term contract and long-term contract staffs, outsourced HR services etc.
∎ Ensure timely attendance and quality performance of all staff members under supervision.
∎ Ensure development and implementation of Annual Work Plans (AWP) with appropriate performance indicators and means of verification.
∎ Ensure proper follow up of staff performance through 360-degree PSM.
∎ Identifying staff learning needs and assisting with their development and growth.
∎ Maintain and check proper documents (e.g. attendance, wages, overtime and other relevant issues).
∎ Facilitate cohesion, healthy and professional relationship among the employees.

Additional Requirements:
∎ Age at most 45 years
∎ 05 years of relevant professional experience of managing residential hotel cum training / hospitality management institutes. An event management experience can be advantageous.
∎ Professional certification as a trainer would be an added advantage.
∎ Highly focused, have excellent communication skills, be motivated and professional in appearance and presentation.
∎ Excellent computer operating skill & conversant with MS Office package including social marketing and e-commerce tools i.e. Facebook, twitter etc.
∎ Ability to work effectively as a team member and independently.
∎ Ability to manage multiple priorities under pressure, trouble-shoot, and meet short- and long-term deadlines.
∎ Management has the right to make exceptions based on qualifications.

Salary: Negotiable

Compensation & Other Benefits:
∎ All admissible benefits as per UCEP Bangladesh Service Rules.

Application Deadline: 20 Feb 2021

Company Information:
∎ 9 Feb 2021
∎ UCEP Bangladesh
∎ Address : Plot No 2 & 3, Mirpur-2, Dhaka - 1216
∎ Web : www.ucepbd.org
∎ Business : UCEP Bangladesh is a non-profit and non-government organization working with the motto “help to learn, skills to earn”! It serves children and youth and its programme includes second chance education, Technical Vocational Education and Training (TVET), support for job placement and advocacy for ensuring increased employability and Decent Work. UCEP Bangladesh has special focus on inclusion therefore, gives priority to the underprivileged. At present, UCEP Bangladesh works in 10 districts of the country. To learn more, please visit www.ucepbd.org.

Category: NGO/Development

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