Job Description
Title: Deputy Manager, IT
Company Name: Bashundhara Group
Vacancy: 01
Location: Anywhere in Bangladesh
Minimum Salary: Negotiable
Experience:
∎ At least 5 years
Published: 10 Mar 2024
Education:
∎ Bachelor of Science (BSc) in Computer Science & Engineering, Bachelor of Science (BSc), Bachelor of Science (BSc) in Electrical & Electronic Engineering
Requirements:
Responsibilities & Context:
∎ Create and deploy feedback mechanisms for end users. Analyze results, make recommendations for support process improvement and implement changes.
∎ Evaluate documented resolutions and analyze trends for ways to prevent repeated future problems.
∎ Conduct research into software application products and services in support of development and purchasing efforts.
∎ Provide support for the testing of new and existing software applications under development or consideration for purchase.
∎ Work with clients to identify requirements, constraints, and business goals and objectives - become their partner in success.
∎ Field incoming problem tickets from end users to resolve application and software issues within servers, databases, and other mission-critical systems.
∎ Document all pertinent end user identification information, including name, department, contact information, and nature of problem or issue.
∎ Database Management & Database Administrator
∎ Analysis & Coding
∎ Strategy & Planning
∎ Create and deploy feedback mechanisms for end users. Analyze results, make recommendations for support process improvement and implement changes.
∎ Evaluate documented resolutions and analyze trends for ways to prevent repeated future problems.
∎ Acquisition & Deployment
∎ Conduct research into software application products and services in support of development and purchasing efforts.
∎ Provide support for the testing of new and existing software applications under development or consideration for purchase.
∎ Operational Management
∎ Work with clients to identify requirements, constraints, and business goals and objectives - become their partner in success.
∎ Field incoming problem tickets from end users to resolve application and software issues within servers, databases, and other mission-critical systems.
∎ Document all pertinent end user identification information, including name, department, contact information, and nature of problem or issue.
∎ Database Management & Database Administrator
∎ Analysis & Coding
Compensation & Other Benefits:
∎ Lunch Facilities: Partially Subsidize
∎ Festival Bonus: 2
Workplace:
∎ Work at office
Employment Status: Full Time
Job Location: Anywhere in Bangladesh
Company Information:
∎ Bashundhara Group
∎ Human Resources, Bashundhara Group, Bashundhara Industrial Headquarters-2, Plot-56/A, Block-C, Umme Kulsum Road, Bashundhara R/A, Dhaka-1229
Address::
∎ Human Resources, Bashundhara Group, Bashundhara Industrial Headquarters-2, Plot-56/A, Block-C, Umme Kulsum Road, Bashundhara R/A, Dhaka-1229
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Application Deadline: 17 Mar 2024
Category: IT/Telecommunication
