Title: Customer Service Officer, Branch Banking
Company Name: Dhaka Bank PLC.
Vacancy: --
Age: Na
Job Location: Anywhere in Bangladesh
Salary: Negotiable
Experience:
Minimum Bachelor Degree completed
Minimum 1 year of experience in Service Industry (Airlines/Telecommunication Industry/Branch Banking) will be preferred.
Smart appearance with a customer-centric attitude.
Ability to manage premium clientele with professionalism and confidence.
Job Grade
Assistant Officer - Principal Officer
Key Accountabilities
Deliver prompt, professional, and personalized banking services to the clients.
Maintain strong relationships with the clients including Priority/High Net Worth clients to ensure retention and satisfaction.
Address customer queries, service requests, and complaints efficiently with a solution-oriented approach.
Contribute to achieving branch business and service quality targets.