Customer Service Officer, Branch Banking

Job Description

Title: Customer Service Officer, Branch Banking

Company Name: Dhaka Bank PLC.

Vacancy: --

Age: Na

Job Location: Anywhere in Bangladesh

Salary: Negotiable

Experience:

  • At least 1 year
  • The applicants should have experience in the following business area(s): Banks, Share Brokerage/ Securities House


Published: 2026-02-19

Application Deadline: 2026-03-06

Education:
    • Bachelor/Honors
  • Minimum Bachelor Degree completed



Requirements:
  • At least 1 year
  • The applicants should have experience in the following business area(s): Banks, Share Brokerage/ Securities House


Skills Required:

Additional Requirements:
  • Minimum 1 year of experience in Service Industry (Airlines/Telecommunication Industry/Branch Banking) will be preferred.

  • Smart appearance with a customer-centric attitude.

  • Ability to manage premium clientele with professionalism and confidence.



Responsibilities & Context:

Job Grade

Assistant Officer - Principal Officer

Key Accountabilities

  • Deliver prompt, professional, and personalized banking services to the clients.

  • Maintain strong relationships with the clients including Priority/High Net Worth clients to ensure retention and satisfaction.

  • Address customer queries, service requests, and complaints efficiently with a solution-oriented approach.

  • Contribute to achieving branch business and service quality targets.



Job Other Benifits:

Employment Status: Full Time

Job Work Place:

Company Information:

Gender: Male and Female can apply

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Category: Marketing/Sales

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