Customer Service Executive

Job Description

Title: Customer Service Executive

Company Name: Unicorn Properties Ltd.

Vacancy: 4

Age: 22 to 32 years

Job Location: Dhaka (DOHS Mirpur)

Salary: Tk. 18000 - 25000 (Monthly)

Experience:

• At least 1 year
• The applicants should have experience in the following business area(s): Real Estate, Developer

Published: 2025-11-08

Application Deadline: 2025-11-18

Education:

• Bachelor/Honors

Requirements:

• At least 1 year
• The applicants should have experience in the following business area(s): Real Estate, Developer

Skills Required: Call Center,Client Service/ Marketing,Cold Calling,Customer Care,Customer Relations,Customer Service,Hotel and Hospitality Management,Real Estate Marketing,Telecommunication Service,Telemarketing

Additional Requirements:

• Age 22 to 32 years
• Only Female

Responsibilities & Context:

• Handle inbound and outbound calls, emails, and inquiries from clients regarding sales and project details.

• Assist clients in understanding property/project features, pricing, payment plans, and legal documentation.

• Coordinate project visits, site tours, and meetings between clients and the sales team.

• Ensure timely follow-up with leads and update client information in the system.

• Maintain strong relationships with existing and potential clients by providing prompt, courteous, and professional service.

• Resolve customer complaints or concerns efficiently and escalate issues to relevant departments when necessary.

• Work closely with the sales, marketing, and operations teams to ensure a seamless customer experience throughout the property purchase or booking process.

• Provide after-sales service and maintain communication with clients to ensure satisfaction and encourage referrals.

• Prepare and maintain daily/weekly reports on customer interactions and feedback.

• Uphold the company’s brand image through professional communication and customer handling.

Job Other Benifits:

• Performance bonus
• Lunch Facilities: Full Subsidize
• Salary Review: Yearly
• Festival Bonus: 2

• Attractive salary package based on experience and performance

• Sales incentives and performance bonuses

• Yearly salary review and festival bonuses

• Friendly and dynamic work environment

• Opportunity to work with a growing and reputable real estate brand

• Leave benefits as per company policy

Employment Status: Full Time

Job Work Place:

Company Information:

Gender: Only Female can apply

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Category: Customer Service/Call Centre