Customer Service Executive (Contractual)
Job Description
Title: Customer Service Executive (Contractual)
Company Name: Community Bank Bangladesh PLC.
Vacancy: --
Location: Anywhere in Bangladesh
Minimum Salary: Tk. 26000 (Monthly)
Published: 10 Jun 2024
Education:
∎ Minimum Masters in Business/Economics/Banking/English or relevant subjects from reputed University.
∎ BSc Engineering in Computer Science/ EEE/ Mechanical/ Civil/ Architecture.
∎ No third division in academic records.
Requirements:
Additional Requirements:
∎ Minimum 2 years’ working experience in any bank/non-banking financial institution/micro-finance institution/NGO will be given preference. Fresh graduates with excellent academic records can also apply.Smart, team player, paired with agile mindset and can-do attitude.Excellent communications skill.Should have basic computer skills like Microsoft Word, Excel, PowerPoint, etc.Should have ability to prioritize tasks and manage accordingly.Ability and willingness to travel extensively.
∎ Minimum 2 years’ working experience in any bank/non-banking financial institution/micro-finance institution/NGO will be given preference. Fresh graduates with excellent academic records can also apply.
∎ Smart, team player, paired with agile mindset and can-do attitude.
∎ Excellent communications skill.
∎ Should have basic computer skills like Microsoft Word, Excel, PowerPoint, etc.
∎ Should have ability to prioritize tasks and manage accordingly.
∎ Ability and willingness to travel extensively.
Responsibilities & Context:
∎ Provide friendly and responsive customer service.
∎ Provide accurate product and service information to the customers.
∎ Respond to all sorts of customer queries.
∎ Coordinate with relevant units including Branches and Head Office Divisions for delivering smooth customer service.
∎ Ensure timebound service delivery.
∎ Proactively identify customer requirements and fulfill with sincerity and due diligence.
∎ Any other work / responsibility as and when assigned by supervisor or Management of the Bank.
∎ Community Bank Bangladesh PLC., a concern of Bangladesh Police Kallyan Trust, has been established with a vision to serve communities with the tailor-made secured solutions abiding by the highest level of corporate governance. It aims to contribute to the economic growth of the country by providing financial products & services to the communities across geographies. State-of-the-art core banking system is an enabler to operate centrally in optimum magnitude. Community Bank runs on its three building blocks i.e. Trust, Security and Progress.
∎
∎ Job Nature: 2 years’ fixed term contract.
∎
∎ KEY JOB RESPONSIBILITIES:
Employment Status: Contractual
Job Location: Anywhere in Bangladesh
Read Before Apply: Application Procedure: Interested candidates are requested to apply through bdjobs.com by June 25, 2024.
No hard copy of application will be accepted.
Only the shortlisted candidates will be contacted for further recruitment process through call or SMS.
Candidates will not be entitled for any kind of TA/DA for attending the written test/interview.
The Management of the Bank reserves the right of cancelling any application without providing any explanation.
Because of publishing the job advertisement, management of the Bank is not bound to invite or recruit candidates.
Shortlisting of the candidates from the applied list is the sole discretion of the management of the Bank.
Any kind of persuasion regarding this will be considered as incompetency of the candidate.
Company Information:
∎ Community Bank Bangladesh PLC.
∎ Community Bank Bangladesh PLC., Police Plaza Concord (Level 10, Tower 2) Plot 2, Road 144, Gulshan 1, Dhaka 1212, Bangladesh.
Address::
∎ Community Bank Bangladesh PLC., Police Plaza Concord (Level 10, Tower 2) Plot 2, Road 144, Gulshan 1, Dhaka 1212, Bangladesh.
Application Deadline: 25 Jun 2024
Category: Bank/Non-Bank Fin. Institution
Source: bdjobs.com
Deadline Expired on 25th Jun 2024
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