Customer Service Executive

Job Description

Title: Customer Service Executive

Company Name: Bangladesh Golden Button Ind. Co. Ltd

Vacancy: 2

Age: 25 to 32 years

Job Location: Dhaka

Salary: Tk. 20000 - 25000 (Monthly)

Experience:

• 1 to 3 years
• The applicants should have experience in the following business area(s): Garments Accessories
• Freshers are also encouraged to apply.

• Bachelor of Arts (BA) in Textile Engineering

• 1 to 3 years
• The applicants should have experience in the following business area(s): Garments Accessories
• Freshers are also encouraged to apply.

• Age 25 to 32 years

• Handle customer inquiries via phone, email, and direct communication

• Provide product information and pricing details to customers

• Coordinate with Sales, Production, and Accounts departments

• Follow up on orders, delivery status, and payments

• Maintain customer database and update records

• Resolve customer complaints professionally and efficiently

• Prepare customer service reports

  Additional Skills:

  • Strong communication and interpersonal skills

  • Good command of MS Office (Excel, Word, Email)

  • Problem-solving ability

  • Well-organized and responsible

  • Ability to work under pressure

    Experience Requirements:

    • Minimum 1 year experience in Customer Service / Sales Support

    • Experience in garment accessories or manufacturing industry will be preferred