Customer Relationship Executive

Job Description

Title: Customer Relationship Executive

Company Name: Labiba Construction & Trading

Vacancy: --

Age: 22 to 35 years

Location: Dhaka (Kafrul)

Salary: Tk. 15000 - 30000 (Monthly)

Experience:
∎ 1 to 3 years
∎ The applicants should have experience in the following business area(s):Real Estate, Developer
∎ Freshers are also encouraged to apply.

Published: 23 Jun 2025

Education:
∎ Bachelor of Business Administration (BBA), Master of Business Administration (MBA)

Requirements:

Additional Requirements:
∎ Age 22 to 35 years

Responsibilities & Context:
∎ Manage online customer queries
∎ Need to handle incoming/outgoing calls.
∎ Need to provide excellent customer service and give precise information to the customer, ensuring customer satisfaction.
∎ Have marketing & Communication experience.
∎ Identify customer needs, clarify information and provide solutions.
∎ Collect customer feedback by calling them.
∎ Prepare reports as per the requirement.
∎ Other works were assigned by the management.
∎ Attending office meetings for important issues.
∎ Client handling (suggestions, complaints & regular feedback)
∎ Client communication (regular updates, building relationships)
∎ Regular reporting and analysis.
∎ Customer feedback analysis and report analysis.
∎ Both males & females can apply, so all executives must market and respond to clients over the phone and face-to-face.  Our Office Time (10:00 AM - 6:00 PM)
∎ Manage online customer queries
∎ Need to handle incoming/outgoing calls.
∎ Need to provide excellent customer service and give precise information to the customer, ensuring customer satisfaction.
∎ Have marketing & Communication experience.
∎ Identify customer needs, clarify information and provide solutions.
∎ Collect customer feedback by calling them.
∎ Prepare reports as per the requirement.
∎ Other works were assigned by the management.
∎ Attending office meetings for important issues.
∎ Client handling (suggestions, complaints & regular feedback)
∎ Client communication (regular updates, building relationships)
∎ Regular reporting and analysis.
∎ Customer feedback analysis and report analysis.


Skills & Expertise:

Compensation & Other Benefits:
∎ Performance bonus, Mobile bill
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ Salary Increment
∎ Friendly working environments.
∎ Performance appraisal.
∎ Convenient working hours.
∎ Salary Increment
∎ Friendly working environments.
∎ Performance appraisal.
∎ Convenient working hours.

Workplace:
∎ Work at office

Employment Status: Full Time

Gender:
∎ Only Female

Job Location: Dhaka (Kafrul)

Company Information:
∎ Labiba Construction & Trading
∎ Rehan Monowara Bhaban, 220/D/04, Begum Rokeya Sarani, Dhaka-1207.
∎ Developer, Real Estate Business

Address::
∎ Rehan Monowara Bhaban, 220/D/04, Begum Rokeya Sarani, Dhaka-1207.
∎ Developer, Real Estate Business

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 3 Jul 2025

Category: Marketing/Sales

Interested By University

University Percentage (%)
National University 6.85%
Independent University, Bangladesh 2.74%
Jahangirnagar University 2.74%
North South University 2.74%
Eden Mohila College 2.74%
Tongi Govt. College 1.37%
University of Liberal Arts Bangladesh 1.37%
Comilla Victoria Govt. College 1.37%
Mohammadpura Kandrio College,Dhaka 1.37%
Sheikh Borhanuddin Post Graduate College 1.37%

Interested By Age Range

Age Range Percentage (%)
20-30 65.75%
31-35 27.40%
36-40 5.48%
40+ 1.37%

Interested By Salary Range

Salary Range Percentage (%)
0-20K 15.07%
20K-30K 76.71%
30K-40K 6.85%
40K-50K 1.37%

Interested By Experience Range

Experience Range Percentage (%)
0 years (Freshers) 28.77%
0.1 - 1 years 6.85%
1.1 - 3 years 31.51%
3.1 - 5 years 15.07%
5+ years 17.81%

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