Customer Care Support Intern
Job Description
Title: Customer Care Support Intern
Company Name: Web Code Care
Vacancy: 02
Age: 18 to 30 years
Job Location: Dhaka
Salary: Tk. 3000 - 5000 (Monthly)
Experience:
Published: 2025-08-19
Application Deadline: 2025-08-31
Education:
Requirements:
Skills Required:
Additional Requirements:
- Age 18 to 30 years
- What We’re Looking For
- Strong communication skills in Bangla and English (spoken & written).
- Good interpersonal skills and a customer-first attitude.
- Basic computer knowledge (MS Office, Google Workspace, email handling).
- Ability to stay calm, empathetic, and professional under pressure.
- Eagerness to learn and grow in a customer service environment.
Responsibilities & Context:
Location
Dhanmondi 27, Level 7, Shaptak Square, Plot 380, Road 27, Dhanmondi, Dhaka 1207
Work Mode: Hybrid (Remote + Physical Office)
Internship Duration
6 Months
Working Hours
10:00 AM – 7:00 PM (9 hours including a 1-hour break)
Position: Customer Care Support Intern
We are seeking a dedicated and enthusiastic Customer Care Support Intern to join our growing team. This role will give you the opportunity to gain hands-on experience in client communication, problem-solving, and service support.
If you enjoy helping people, communicating effectively, and want to build a career in customer service or client relations, this internship is the perfect opportunity for you!
Responsibilities
- Provide prompt and professional support to customers via phone, email, and social media.
- Respond to inquiries, complaints, and feedback with a solution-focused approach.
- Assist in maintaining a customer database and updating client records.
- Escalate complex issues to senior team members for resolution.
- Collaborate with internal teams (sales, marketing, technical) to ensure smooth customer experiences.
- Contribute to FAQ updates, response templates, and knowledge base development.
- Collect and report customer feedback to improve services.
Job Other Benifits:
- Stipend
৳3,000 - ৳5,000 per month
What You`ll Gain
Real-world experience in customer care and client communication.
Training in professional communication, CRM tools, and problem-solving.
Opportunity to develop career-ready skills for roles in customer service, support, and account management.
Work in a collaborative, supportive environment with mentorship.
Employment Status: Internship
Job Work Place:
Company Information:
Gender: Male and Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Customer Service/Call Centre
Interested By University
| University | Percentage (%) |
|---|---|
| National University | 4.90% |
| Daffodil International University (DIU) | 4.20% |
| Eden mohila college | 2.80% |
| Green University of BAngladesh | 2.80% |
| World University of Bangladesh | 2.80% |
| Independent University, Bangladesh | 2.10% |
| Dhaka City College | 1.40% |
| Northern University Bangladesh | 1.40% |
| State University of Bangladesh | 1.40% |
| Sonargaon University | 1.40% |
Interested By Age Range
| Age Range | Percentage (%) |
|---|---|
| 20-30 | 85.31% |
| 31-35 | 7.69% |
| 36-40 | 0.70% |
Interested By Salary Range
| Salary Range | Percentage (%) |
|---|---|
| 0-20K | 95.80% |
| 20K-30K | 3.50% |
| 30K-40K | 0.70% |
Interested By Experience Range
| Experience Range | Percentage (%) |
|---|---|
| 0 years (Freshers) | 57.34% |
| 0.1 - 1 years | 11.19% |
| 1.1 - 3 years | 17.48% |
| 3.1 - 5 years | 9.09% |
| 5+ years | 4.90% |
