Customer Care Executive
Job Description
Title: Customer Care Executive
Company Name: NRB Islamic Life Insurance Ltd.
Vacancy: 1
Age: At most 32 years
Job Location: Dhaka
Salary: Negotiable
Experience:
- At least 2 years
- The applicants should have experience in the following business area(s): Insurance, Group of Companies
Published: 2025-08-07
Application Deadline: 2025-08-15
Education:
- Bachelor/Honors
Requirements:
- At least 2 years
- The applicants should have experience in the following business area(s): Insurance, Group of Companies
Skills Required:
Additional Requirements:
- Age At most 32 years
- Only Female
Responsibilities & Context:
- Manage large amounts of inbound and outbound calls in a timely manner.
- Provide product and service information to customers & Upsell products and services.
- Maintaining the relationship between company and customers. Listen & handle customer queries about products & services effectively.
- Resolves problems by clarifying issues, researching, and exploring answers and alternative solutions.
- Need to provide excellent customer service and gives precise information to the customer, ensuring customer satisfaction.
- Identify customer needs, clarify information, and provide solutions.
- Perform every call actively to solve client's problem. Take feedback from customer about service.
- Report time to time to the team leader for complicated issues. Other duties as assigned.
Job Other Benifits:
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Only Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Customer Service/Call Centre
Interested By University
| University | Percentage (%) |
|---|---|
| National University | 10.71% |
| Eden Mohila College | 6.55% |
| University of Dhaka | 4.46% |
| Dhaka International University | 2.08% |
| Stamford University Bangladesh | 2.08% |
| Jagannath University | 1.79% |
| Daffodil International University (DIU) | 1.49% |
| Govt. Eden Mohila College | 1.19% |
| Jahangirnagar University | 1.19% |
| Sonargaon University | 1.19% |
Interested By Age Range
| Age Range | Percentage (%) |
|---|---|
| 20-30 | 72.62% |
| 31-35 | 21.13% |
| 36-40 | 3.87% |
| 40+ | 1.19% |
Interested By Salary Range
| Salary Range | Percentage (%) |
|---|---|
| 0-20K | 36.31% |
| 20K-30K | 48.81% |
| 30K-40K | 11.61% |
| 40K-50K | 1.49% |
| 50K+ | 1.79% |
Interested By Experience Range
| Experience Range | Percentage (%) |
|---|---|
| 0 years (Freshers) | 22.92% |
| 0.1 - 1 years | 10.42% |
| 1.1 - 3 years | 29.76% |
| 3.1 - 5 years | 20.83% |
| 5+ years | 16.07% |
