Customer Care Executive

Job Description

Title: Customer Care Executive

Company Name: No Chinta Home Healthcare

Vacancy: 01

Age: 20 to 35 years

Job Location: Dhaka

Salary: Negotiable

Experience:

• At least 2 years
• The applicants should have experience in the following business area(s): Healthcare Startup
• Freshers are also encouraged to apply.

• Bachelor/Honors

• Graduation in any discipline.

• At least 2 years
• The applicants should have experience in the following business area(s): Healthcare Startup
• Freshers are also encouraged to apply.

• Age 20 to 35 years

• Strong communication and interpersonal skills.
• Ability to handle customer inquiries with patience and professionalism.
• Previous experience in customer service, healthcare, or a related field is a plus.
• Proficiency in MS Office and CRM systems is preferred.
• Ability to work in a fast-paced environment and handle multiple tasks efficiently.

• Serve as the first point of contact for clients, addressing inquiries and concerns with professionalism and empathy.

• Provide information on our services, including home nursing, physiotherapy, caregiving, and pet care.

• Assist clients in scheduling appointments and coordinating with healthcare professionals.

• Ensure timely follow-up with clients, ensuring their needs are met and that they are satisfied with our services.

• Maintain accurate records of client interactions and services provided.

• Collaborate with the team to resolve client issues promptly and effectively.

• Any other task assigned by the management as and when required.