Customer Care Executive

Job Description

Title: Customer Care Executive

Company Name: No Chinta Home Healthcare

Vacancy: 01

Age: 20 to 35 years

Location: Dhaka

Minimum Salary: Negotiable

Experience:
∎ At least 2 years
∎ The applicants should have experience in the following business area(s):Healthcare Startup
∎ Freshers are also encouraged to apply.

Published: 5 Jul 2025

Education:
∎ Bachelor/Honors in any discipline

Requirements:

Additional Requirements:
∎ Age 20 to 35 years
∎ Strong communication and interpersonal skills.
∎ Ability to handle customer inquiries with patience and professionalism.
∎ Previous experience in customer service, healthcare, or a related field is a plus.
∎ Proficiency in MS Office and CRM systems is preferred.
∎ Ability to work in a fast-paced environment and handle multiple tasks efficiently.

Responsibilities & Context:
∎ Serve as the first point of contact for clients, addressing inquiries and concerns with professionalism and empathy.
∎ Provide information on our services, including home nursing, physiotherapy, caregiving, and pet care.
∎ Assist clients in scheduling appointments and coordinating with healthcare professionals.
∎ Ensure timely follow-up with clients, ensuring their needs are met and that they are satisfied with our services.
∎ Maintain accurate records of client interactions and services provided.
∎ Collaborate with the team to resolve client issues promptly and effectively.
∎ Any other task assigned by the management as and when required.
∎ Serve as the first point of contact for clients, addressing inquiries and concerns with professionalism and empathy.
∎ Provide information on our services, including home nursing, physiotherapy, caregiving, and pet care.
∎ Assist clients in scheduling appointments and coordinating with healthcare professionals.
∎ Ensure timely follow-up with clients, ensuring their needs are met and that they are satisfied with our services.
∎ Maintain accurate records of client interactions and services provided.
∎ Collaborate with the team to resolve client issues promptly and effectively.
∎ Any other task assigned by the management as and when required.

Workplace:
∎ Work at office

Employment Status: Full Time

Job Location: Dhaka

Company Information:
∎ No Chinta Home Healthcare

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 31 Jul 2025

Category: Customer Support/Call Centre