Customer Care Executive
Job Description
Title: Customer Care Executive
Company Name: mim online
Vacancy: --
Age: Na
Job Location: Cox`s Bazar (Ukhia)
Salary: Negotiable
Experience:
- 1 to 2 years
- The applicants should have experience in the following business area(s): IT Enabled Service
Published: 2025-10-19
Application Deadline: 2025-10-28
Education:
- HSC
Requirements:
- 1 to 2 years
- The applicants should have experience in the following business area(s): IT Enabled Service
Skills Required: communication and interpersonal skill.,Customer Relations,Customer Relationship Management,Customer Service,Customer Support,Good comunication skill
Additional Requirements:
- Only Female
Excellent interpersonal and written and oral communication skills.
Ability to lead a team.
Knowledge of CRM systems.
Computer skills.
Knowledge of mediation and conflict resolution techniques is preferable.
Responsibilities & Context:
Managing a team of representatives offering customer support.
Overseeing the customer service process.
Resolving customer complaints brought to your attention.
Creating policies and procedures.
Monitoring the work of individual representatives and of the team.
Conducting quality assurance surveys with customers and providing feedback to the staff.
Possessing excellent product knowledge to enhance customer support.
Maintaining a pleasant working environment for your tea
Job Other Benifits:
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Only Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Customer Service/Call Centre
