Customer Care Executive

Job Description

Title: Customer Care Executive

Company Name: A Reputed Company

Vacancy: 3

Age: At least 20 years

Job Location: Dhaka (Badda)

Salary: Negotiable

Experience:

Published: 2026-09-23

Application Deadline: 2026-10-23

Education:

• Bachelor/Honors
• Diploma

• Age At least 20 years
• Only Female

• Good communication and interpersonal skills.

• Pleasant personality and positive attitude.

• Good command of Bangla and English.

• Basic computer knowledge and proficiency in MS Office.

• Ability to handle customers professionally and patiently.

• Good problem-solving and multitasking abilities.

• Responsible, punctual, and willing to work as part of a team.

• Handle customer inquiries through phone calls, messages, and other communication channels.

• Provide accurate information about company products/services to customers.

• Maintain professional and friendly communication with customers.

• Understand customer needs and provide appropriate solutions.

• Follow up with customers regarding inquiries, orders, services, or complaints.

• Handle customer complaints professionally and resolve issues promptly.

• Maintain accurate records of customer interactions and follow-ups.

• Coordinate with relevant departments to ensure smooth customer service.

• Build and maintain positive relationships with existing and potential customers.

• Perform other customer service-related duties assigned by management.