Customer Care Agent
Job Description
Title: Customer Care Agent
Company Name: Arogga Limited
Vacancy: 5
Age: 23 to 28 years
Job Location: Dhaka (Mirpur 10)
Salary: Tk. 12000 - 12000 (Monthly)
Experience:
- 1 to 2 years
- The applicants should have experience in the following business area(s): BPO/ Data Entry Firm, Call Center, Business-to-Business (B2B) Software and Services Startup
Published: 2025-10-29
Application Deadline: 2025-11-15
Education:
- Bachelor/Honors
Requirements:
- 1 to 2 years
- The applicants should have experience in the following business area(s): BPO/ Data Entry Firm, Call Center, Business-to-Business (B2B) Software and Services Startup
Skills Required: Customer Service,Customer Support through Phone,Sales target, Customer Service,Telecommunication Service
Additional Requirements:
- Age 23 to 28 years
- Previous experience in telesales or a related field.
- Proficient in basic computer skills and CRM software.
- Ability to work independently and as part of a team
Responsibilities & Context:
Join our dynamic and rapidly growing tele-sales and IR team at Arogga.
We are seeking a talented and results-driven tele-sales and IR agent who can be a key contributor to our company`s success.
Conduct outbound calls to prospective customers with the goal of promoting our products and services.
Good problem solving skills.
Must have good listening skills.
Build and maintain strong customer relationships through excellent communication and follow-up skills.
Meet and exceed sales targets and key performance indicators (KPIs).
Provide accurate information about our products and services to potential customers.
Handle customer inquiries and resolve issues in a professional and timely manner.
Collaborate with the sales team to achieve overall team targets.
Understand the customer’s issue and solve the issue.
Target oriented.
Job Other Benifits:
Employment Status: Contractual
Job Work Place: Work at office
Company Information:
Gender: Male and Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Customer Service/Call Centre
Interested By University
| University | Percentage (%) |
|---|---|
| National University | 6.19% |
| Tejgaon College | 2.06% |
| Mirpur University College | 1.72% |
| Bangladesh University of Business and Technology | 1.37% |
| European University of Bangladesh | 1.37% |
| Eastern University | 1.37% |
| Lalmatia Mohila College | 1.03% |
| Dhaka Commerce College | 1.03% |
| Daffodil International University (DIU) | 1.03% |
| Prime University | 1.03% |
Interested By Age Range
| Age Range | Percentage (%) |
|---|---|
| 20-30 | 82.82% |
| 31-35 | 11.68% |
| 36-40 | 1.72% |
| 40+ | 2.06% |
Interested By Salary Range
| Salary Range | Percentage (%) |
|---|---|
| 0-20K | 95.53% |
| 20K-30K | 4.12% |
| 30K-40K | 0.34% |
Interested By Experience Range
| Experience Range | Percentage (%) |
|---|---|
| 0 years (Freshers) | 25.77% |
| 0.1 - 1 years | 19.93% |
| 1.1 - 3 years | 27.84% |
| 3.1 - 5 years | 12.71% |
| 5+ years | 13.75% |
