Customer Care Agent

Job Description

Title: Customer Care Agent

Company Name: Arogga Limited

Vacancy: 10

Age: 23 to 28 years

Job Location: Dhaka (Mirpur 10)

Salary: Tk. 12000 - 12000 (Monthly)

Experience:

• 1 to 2 years
• The applicants should have experience in the following business area(s): BPO/ Data Entry Firm, Call Center, Business-to-Business (B2B) Software and Services Startup

• Bachelor/Honors

• 1 to 2 years
• The applicants should have experience in the following business area(s): BPO/ Data Entry Firm, Call Center, Business-to-Business (B2B) Software and Services Startup

• Age 23 to 28 years

1. Previous experience in telesales or a related field.
2. Proficient in basic computer skills and CRM software.
3. Ability to work independently and as part of a team

Join our dynamic and rapidly growing tele-sales and IR team at Arogga.

We are seeking a talented and results-driven tele-sales and IR agent who can be a key contributor to our company`s success.

• Conduct outbound calls to prospective customers with the goal of promoting our products and services.

• Good problem solving skills.

• Must have good listening skills.

• Build and maintain strong customer relationships through excellent communication and follow-up skills.

• Meet and exceed sales targets and key performance indicators (KPIs).

• Provide accurate information about our products and services to potential customers.

• Handle customer inquiries and resolve issues in a professional and timely manner.

• Collaborate with the sales team to achieve overall team targets.

• Understand the customer’s issue and solve the issue.

• Target oriented.