CP Database Assistant

Job Description

Title: CP Database Assistant

Company Name: International Rescue Committee (IRC)

Vacancy: --

Location: Cox's Bazar (Ukhia)

Experience:
∎ At least 1 year

Published: 23 Jan 2025

Education:
∎ Bachelor/Honors
∎ Minimum Bachelor degree in Statistics, Social Work, Social Sciences, or a related field (preferred), Masters degree would be preferable.

Requirements:

Additional Requirements:
∎ Minimum of 1 year of experience in Information Management Systems (IMS), with large-scale data management. Prior experience in the humanitarian sector is highly desirable.
∎ Previous experience in IMS for case management, psychosocial counselling, child protection, community-based activities, youth engagement, advocacy, or psychosocial support service provision.
∎ Strong understanding of information management principles, tools, and systems.
∎ Proven ability to manage data with high accuracy and attention to detail.
∎ Proficiency in computer applications such as MS Word, Excel, and PowerPoint.
∎ Personal attributes: team player, adaptable, resilient under pressure, and able to work effectively in cross-cultural environments.
∎ Fluency in Bangla and Chittagonian is required; proficiency in English is preferable.
∎ Experience:
∎ Skills and Competencies

Responsibilities & Context:
∎ Protect and accurately store all information collected as part of child protection case management responses.
∎ Assist caseworkers in organizing and tracking individual caseloads.
∎ Ensure compliance with data protection protocols throughout all information management processes.
∎ Uphold IRC’s ethical standards, including Child Safeguarding and the Prevention of Sexual Exploitation and Abuse.
∎ Ensure accurate entry of all cases registered under case management into the CPIMS+ database.
∎ Manage the use, maintenance, and technical support of the CPIMS+, including planning and overseeing data collection, input, and verification, as well as generating standard and ad hoc reports.
∎ Supervise case coding processes for field sites to ensure consistent and accurate data entry.
∎ Coordinate and facilitate additional data collection activities, including planning methodologies and analyzing outcomes in collaboration with relevant staff.
∎ Uphold rigorous data protection protocols (DPISP) to maintain the confidentiality and security of child protection data.
∎ Archive and back up databases while ensuring proper security measures are in place.
∎ Respond to data requests from Monitoring, Evaluation, Accountability, and Learning (MEAL), Management Information System (MIS), partners, and donors in a timely and accurate manner.
∎ Provide capacity-building sessions and training to staff and implementing partners (IPs) on data management processes.
∎ Compile child protection data for regular reporting and contribute to trend analysis for case management updates.
∎ Prepare and submit the inter-agency 5Ws/4Ws on a monthly basis to relevant stakeholders.
∎ Adapt to and effectively use different software and tools designed for CPIMS+ operations.
∎ Work closely with the IRC’s MEAL team and represent the CP team in relevant forums when required.
∎ Maintain open communication with the supervisor to report on achievements, challenges, and priorities.
∎ Facilitate effective communication with caseworkers, CP Assistants, Officers, Managers, and other key stakeholders to share information and updates.
∎ Actively participate in case management and information management meetings at the field level.
∎ Represent IRC at inter-agency CPIMS+ coordination meetings to enhance collaboration and ensure consistency.
∎ Provide inputs for weekly and staff activity reports.
∎ Monitor and analyze case management trends and share insights with the CP Manager on a monthly and need based.
∎ Assist in compiling, calculating, and presenting data for statistical reports, including population figures, key indicators, and donor submissions.
∎ Support proposal development by contributing information management-related inputs.
∎ Ensure data accuracy, completeness, and confidentiality in case management processes.
∎ Maintain accurate records of cases and compile weekly reports for the supervisor.
∎ Perform data validation and maintain proper record-keeping systems.
∎ Organize regular feedback sessions with case workers to inform and improve programming.
∎ Collect and document success stories from beneficiaries or stakeholders to highlight program impact.
∎ Proactively monitor and assess the safety and security of field teams, reporting any concerns to IRC management and liaising with community leaders to ensure a safe operating environment.
∎ Perform additional duties as assigned by the supervisor to support IRC’s programs and objectives.
∎ Program Brief:
∎ Founded in 1933, the International Rescue Committee (IRC) is one of the world’s leading agencies working in post-conflict and development contexts, supporting communities in over 40 fragile, failed and developing states. In this capacity, we work to restore safety, dignity and hope to millions who are uprooted, struggling to endure and wishing to advance on a path of development.
∎ The IRC has been present in Bangladesh since 2017 and obtained registration with the NGOAB in March 2018. Since the IRC obtained registration in March 2018, it has moved quickly to expand its integrated emergency health and protection response through both direct and partner-based programming focused on primary healthcare, women’s protection and empowerment, sexual and reproductive health, gender-based violence and child protection. Recently IRC has also introduced two new programs: Protection Rule of Law (PROL) and Education. IRC will continue working in both the camps and host community, while meeting the significant needs of both refugee and host populations, as already existing vulnerabilities are compounded with cyclical monsoon and cyclone seasons that impose additional threats to the lives and protection of those refugees as well as vulnerable host populations. IRC will grow over time its geographic coverage within Cox’s Bazar and to other parts of the country, thus expanding its networks and partnerships around emergency preparedness and response work, reaching beyond the Rohingya refugees, also targeting the vulnerable host groups in Cox’ Bazar and other parts of Bangladesh.
∎ Job Overview/Summary:
∎ The Assistant MIS Officer will play a critical role in establishing and implementing a robust information management system to support case management responses for children at risk of or experiencing abuse, neglect, exploitation, and violence, including unaccompanied and separated children. The position focuses on ensuring the safe, accurate, and confidential management of information, while also supporting caseworkers in effectively managing their caseloads.
∎ Position Objectives:
∎ Workstation: Ukhiya, Cox’s Bazar
∎ Reporting: Senior Child Protection Manager
∎ Contract Duration: Till 31st December 2025
∎
∎ Major Responsibilities
∎ Technical Quality
∎ Coordination & Representation:
∎ Monitoring & Reporting Responsibilities:
∎ Other Duties

Compensation & Other Benefits:
∎ Mobile bill, Weekly 2 holidays, Gratuity, Insurance
∎ Yearly two retention benefit equivalent to basic salary
∎ Yearly two retention benefit equivalent to basic salary

Workplace:
∎ Work at office

Employment Status: Contractual

Job Location: Cox's Bazar (Ukhia)

Read Before Apply:

Standard of Professional Conduct:

The IRC and the IRC workers must adhere to the values and principles outlined in the IRC Way - our Code of Conduct. These are Integrity, Service, Accountability, and Equality.

Commitment to Gender, Equality, Diversity, and Inclusion:

The IRC is committed to creating a diverse, inclusive, respectful, and safe work environment where all persons are treated fairly, with dignity and respect. The IRC expressly prohibits and will not tolerate discrimination, harassment, retaliation, or bullying of the IRC persons in any work setting. We aim to increase the representation of women, people that are from country and communities we serve, and people who identify as races and ethnicities that are under-represented in global power structures.

Note: At IRC, we are deeply committed to fostering an inclusive environment where all qualified individuals feel valued and supported. If you identify as a person with a disability, we are happy to provide reasonable support to help you participate in the interview process. Please specify your requirements in your application, if applicable.

Company Information:
∎ International Rescue Committee (IRC)
∎ 3rd floor, Sayemon Heritage Residence, Baharchora, Cox’s Bazar
∎ The International Rescue Committee (IRC) responds to the world’s worst humanitarian crises and helps people whose lives and livelihoods are shattered by conflict and disaster to survive, recover and gain control of their future. In more than 40 countries and in 26 U.S. cities, our dedicated teams provide clean water, shelter, health care, education, protection and empowerment support to refugees and displaced people. The International Rescue Committee (IRC) Founded in 1933. David Miliband, President and CEO of the International Rescue Committee, is a former Foreign Secretary of the United Kingdom.

Address::
∎ 3rd floor, Sayemon Heritage Residence, Baharchora, Cox’s Bazar
∎ The International Rescue Committee (IRC) responds to the world’s worst humanitarian crises and helps people whose lives and livelihoods are shattered by conflict and disaster to survive, recover and gain control of their future. In more than 40 countries and in 26 U.S. cities, our dedicated teams provide clean water, shelter, health care, education, protection and empowerment support to refugees and displaced people. The International Rescue Committee (IRC) Founded in 1933. David Miliband, President and CEO of the International Rescue Committee, is a former Foreign Secretary of the United Kingdom.

Application Deadline: 30 Jan 2025

Category: NGO/Development