Consultant, Relationship Management

Job Description

Title: Consultant, Relationship Management

Company Name: Enroute International Limited

Vacancy: 01

Job Location: Dhaka

Employment Status: Contractual

Educational Requirements:
∎ Minimum Graduates in any discipline can apply

Experience Requirements:
∎ 3 to 4 year(s)
∎ The applicants should have experience in the following area(s): Corporate Banking, FMCG Sales & Marketing, Retail Banking, Service Industry

Job Responsibilities:
∎ Program Visibility & Staff Training - Marketing collateral production including ATM Posters, Welcome Packs, SMS text messages and E-mailers for distribution amongst bank staff and branches/ATM centers. Training of concerned account opening officers on activation offers and customer talk-offs on incentives for early spend at retail outlets/online would also be required. Staff will also need to be trained on the importance of proper customer data collection.
∎ Usage Campaign : Plan, drive & execute usage campaign specific to set of customer or national campaign & help local office to drive the success of these campaigns.
∎ Product launch : Plan, drive & execute product launch at specific set of customers & help customers & local office to ensure effective launch
∎ Customer Data Management - Ensure all data related to the Card Business of the designated Banks are regularly updated, monitored and analyzed for required measures.
∎ Customer Communication - Coordinate with staff to develop SMS text messages, Emailer content, FAQs on campaign/product launches and other communication channels to promote different offers time to time. Welcoming calling supervision may also be required depending on the banks capabilities.
∎ Reporting - MIS trackers on early activation rates for ATM and Point of Sale will need to be filled out and provided to company on a regular frequency.

Additional Requirements:
∎ Candidate having experience to handle multiple customers/ banks at previous jobs will be given preference
∎ Candidate having experience in marketing specifically campaign development, product packaging will be considered as added experience.

Salary:
∎ Tk. 40000 - 45000 (Monthly)
∎ The salary is negotiable.

Application Deadline: April 24, 2020

Company Information:
∎ Enroute International Limited
∎ Address : House 257 (2nd floor) | Road 03 (East) | DOHS Baridhara | Dhaka 1212
∎ Web : www.enroute.com.bd
∎ Business : A leading consulting firm with certified and an experienced business team working closely with national and international strategic partners. emc is unique to provide a complete solution through managing business growth.

Category: Bank/Non-Bank Fin. Institution