Configuration & Documentation Expert (Local / International)

Job Description

Title: Configuration & Documentation Expert (Local / International)

Company Name: Webb Fontaine Bangladesh Limited

Vacancy: Not specific

Job Location: Dhaka

Employment Status: Full-time

Educational Requirements:
∎ Advanced degree in Information Technology, Computer Science, or a related field from an accredited institution.

Experience Requirements:
∎ At least 12 year(s)

Job Context:
∎ Objective: The Configuration & Documentation Expert will be responsible for managing infrastructure configurations, overseeing security systems for a large enterprise, and ensuring the documentation and version control of software releases. This role is crucial in maintaining operational integrity and security within a complex technical environment.
∎ Duration: one year
∎ Reporting to: Development & Implementation team lead

Job Responsibilities:
∎ Develop and implement configuration management policies and procedures to ensure a stable and secure technical environment.
∎ Oversee and maintain infrastructure configurations, including servers, databases, and network devices, ensuring optimal performance and security.
∎ Manage software versioning and release processes, including the deployment of patches, updates, and new releases.
∎ Maintain accurate and current technical documentation, including system configurations, procedures, and service records in line with ITIL standards.
∎ Work closely with technical teams to document changes and updates in system configurations and software.
∎ Facilitate effective communication between project teams, stakeholders, and technical personnel through clear and concise documentation and reports.
∎ Lead the development of standard operating procedures and ensure that all documentation meets professional and technical standards.

Additional Requirements:
∎ Age at least 35 years
∎ Both males and females are allowed to apply
∎ A minimum of 12 years of experience in managing infrastructure configurations and security systems, preferably within Government or Public Sector environments.
∎ At least 10 years of hands-on experience in a complex technical environment consisting of servers, controllers, databases, internet security, and related hardware and systems software.
∎ Over 10 years of experience in managing software versions, releases, and maintaining up-to-date technical documentation.
∎ In-depth knowledge of IT Infrastructure Library (ITIL) operations procedures and best practices.
∎ Exceptional communication and report writing skills, with proficiency in the English language.
∎ At least two years of experience as an international (Expat)
∎ Strong organizational skills with the ability to manage multiple tasks and projects simultaneously.
∎ Proven ability to work in a dynamic environment and adapt to changing priorities.
∎ Excellent analytical and problem-solving skills, with a strong attention to detail.
∎ Proficiency in configuration management tools and software documentation platforms.
∎ A proactive approach to identifying and resolving issues related to configurations and documentation.
∎ Experience in training and mentoring staff on configuration management best practices.

Compensation & Other Benefits:
∎ Mobile bill, Medical allowance, Weekly 2 holidays

Job Source: Online Job Posting.

Application Deadline: 25 Nov 2023

Company Information:
∎ 7 Nov 2023
∎ Webb Fontaine Bangladesh Limited
∎ Address : Caldwell Center 4th Floor House#23 Road#11 Block#C Banani Dhaka-1213 Bangladesh
∎ Web :
∎ Business : Webb Fontaine is a leading provider of solutions for Trade facilitation, powered by world-class technology including artificial intelligence.

Category: IT/Telecommunication

: Note: Only candidates who are shortlisted will be contacted. Selection will involve an interview process and may include a practical assessment of skills relevant to the role.

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