Client Support Executive
Job Description
Title: Client Support Executive
Company Name: SHUVO Air Service
Vacancy: 1
Age: At least 20 years
Job Location: Dhaka, Dhaka (Moghbazaar)
Salary: Tk. 10000 - 18000 (Monthly)
Experience:
- At least 1 year
- The applicants should have experience in the following business area(s): Consulting Firms, Airline, Travel Agent, Immigration and Education Consultancy Service, Manpower Recruitment, Tour Operator, Immigration/Visa Processing, Transport Service, Call Center, Travel Startup
Published: 2026-05-19
Application Deadline: 2026-05-24
Education:
- Bachelor/Honors
Requirements:
- At least 1 year
- The applicants should have experience in the following business area(s): Consulting Firms, Airline, Travel Agent, Immigration and Education Consultancy Service, Manpower Recruitment, Tour Operator, Immigration/Visa Processing, Transport Service, Call Center, Travel Startup
Skills Required: Air Ticketing and Visa processing.,GDS (GalileoTravelport,online travel agency,Student Admission,Student Counseling,Tourist Visa,Transport/ Airline/ Travel,Travel Agency,Travel Consultant,Visa Processing
Additional Requirements:
- Age At least 20 years
Responsibilities & Context:
Company Description
SHUVO Air Service was established in 2018 with a mission to deliver exceptional travel experiences to both retail and corporate clients. Headquartered in Bangladesh, the company provides tailored travel solutions, ensuring every journey is personalized to meet the unique preferences, needs, and budget of its clients. Under the leadership of Md. Shakhawat Hossain, a seasoned travel expert, SHUVO Air Service has grown to become a trusted name in the travel industry. The company offers a wide range of travel-related services, from personalized leisure tours to seamless corporate travel arrangements, supported by a team of experienced professionals.
Role Description
This is a full-time, on-site role based in Dhaka for an Admin, Operations & Client Support Executive. The role involves managing daily administrative tasks, providing client support, ensuring customer satisfaction, and coordinating operations to streamline processes. Key responsibilities include handling client inquiries, maintaining precise record-keeping, supporting account management activities, and liaising with internal teams to ensure smooth workflow. The candidate will also assist in achieving sales targets and maintaining strong professional relationships with customers and partners.
Qualifications
Strong skills in Customer Satisfaction and Communication to engage effectively with clients and deliver excellent service.
Experience in Account Management and Consulting, with the ability to handle client accounts and provide guidance on travel solutions.
Proficiency in Sales techniques and strategies to support business growth initiatives.
Strong organizational and time management skills to ensure efficiency in operations and administrative tasks.
Detail-oriented, with excellent problem-solving abilities and the capacity to work in a fast-paced environment.
Proficiency in relevant software, such as Microsoft Office and CRM tools, is an advantage.
Bachelor’s degree in Business Administration, Tourism, Hospitality Management, or a related field is preferred.
Responsibilities
Office & Admin
Maintain office operations
File/document management
Handle courier, printing, scanning
Coordinate with vendors
Client Support
Answer Facebook/WhatsApp inquiries
Follow up leads
Support visa/students/ticket clients
Maintain CRM or Excel database
Operations Support
Prepare documents
Coordinate with embassies/universities
Support air ticket and visa team
Maintain daily reports
Digital Support
Basic Canva
Facebook posting
Google Sheets/Excel
Email communication
Job Other Benifits:
Employment Status: Full Time
Job Work Place:
Company Information:
Gender: Male and Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Hospitality/ Travel/ Tourism
