Client Service Executive
Job Description
Title: Client Service Executive
Company Name: Alpha Catering Services Ltd.
Vacancy: 1
Job Location: Dhaka (Mirpur)
Employment Status: Full-time
Educational Requirements:
∎ Bachelor degree in any discipline
Job Responsibilities:
∎ Manage company hotline and attend to all incoming call inquiries.
∎ Respond to all social media inboxes and comments.
∎ Provide warm, cordial customer service over online/offline communications (eg: email, web chat, social media, phone calls) to ensure smooth operation and positive consumer experience.
∎ Regularly take feedback from past clients, and also engage in prospect-hunting.
∎ Build relationships with prospective clients through sales visits.
∎ Assist the sales team in all sales related activities.
∎ Prepare pitches, presentations, proposals etc. for private as well as corporate clients
∎ Maintain up-to-date records of all inquiries, including leads, conversions, CRM database etc.
Additional Requirements:
∎ In this role, you will often be the first touch point for a potential customer. So the communication experience has to be remarkable for the customer, since first impression is extremely important. So you need to always keep a smiling, warm, friendly and positive attitude. You should also never get overwhelmed and always attend to all customer queries positively. Remember, customer is king!
∎
∎ Proficiency in speaking and writing in English
∎ Proficiency in MS Word, Excel, Powerpoint
∎ Ability to easily mix with people and build relationships
∎ Smart, well-mannered and a team player
∎ Person with disability are encouraged to apply
Salary: Tk. 20000 - 25000 (Monthly)
Compensation & Other Benefits:
∎ T/A, Mobile bill, Performance bonus
∎ Lunch Facilities: Full Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ Fully subsidized breakfast & lunch
∎ Festival bonus twice a year
∎ Year-end performance bonus
∎ Annual increments
∎ Access to many premium online courses
∎ Opportunity to develop your personal network as our clients include some of the biggest business personalities in the country
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 2 Dec 2021
Company Information:
∎ 25 Nov 2021
∎ Alpha Catering Services Ltd.
∎ Address : 786 Ibrahimpur, Kafrul, Cantonment, Dhaka-1206
∎ Web : www.alphacateringservices.com
∎ Business : Founded by two graduates of IBA, University of Dhaka, Alpha Catering is one of the leading catering firms in Dhaka City. We regularly execute orders for hundreds of guests in various prestigious corporate organizations, convention centers, as well as for high profile private clients. Besides, we also work closely with various government organizations to cater for their monthly and annual events. We have also served for the Honourable Prime Minister of Bangladesh twice.
Category: Marketing/Sales
:
Source: bdjobs.com
Deadline Expired on 2nd Dec 2021
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