Title: Client Relations Officer
Company Name: Este Medical Bangladesh Ltd.
Vacancy: 03
Job Location: Dhaka (Banani)
Employment Status: Full-time
Educational Requirements:
∎ Bachelor/ Masters degree in any discipline from a reputed university.
∎ English medium students are also encouraged to apply.
∎ North South University,BRAC University,East West University,Independent University, Bangladesh,American International University Bangladesh students will get preference
∎ Skills Required: client handling, Customer and Client Focus., Customer Relationship Managment, Documentation skill, Effective communication skills
Experience Requirements:
∎ At least 1 year(s)
∎ Freshers are also encouraged to apply.
Job Responsibilities:
∎ Confirm patient appointment booking through multiple channels.
∎ Provide excellent client service to enhance clients experience.
∎ Need to provide excellent client service and gives precise information to the client, ensuring client satisfaction.
∎ Identify client needs, clarify information and provide solutions.
∎ Focus on client satisfaction.
∎ Must be knowledgeable about Facebook (Social media), email, web chat and skype application.
∎ Refer unresolved customer grievances to designated persons for further investigation.
∎ Ensure Service Delivery through follow-up process & updating documentation.
∎ Report time to time to the manager for complicated issues.
∎ Sense of responsibility.
∎ Developed competencies required for service-oriented and result focus
∎ Fluent in English communication
Additional Requirements:
∎ Age 18 to 35 years
∎ Only females are allowed to apply
Salary:
∎ Negotiable
∎ Attractive benefits package for suitable candidate.
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 4 Jun 2022
Company Information:
∎ 6 May 2022
∎ Este Medical Bangladesh Ltd.
∎ Address : Business Address: Suvastu Suraiya Trade Center (5th Floor),
Plot No. 57, Block B),
Kemal Ataturk Avenue,
Banani, Dhaka-1213
∎ Web : https://www.estemedicalbd.com
∎ Business : Este Medical Group are an award-winning skin, hair and body clinic. With the vision to provide the best aesthetic care treatment in Bangladesh Este Medical Bangladesh Limited is a joint venture between Alif Group & Este Medical Group UK.
Category: Marketing/Sales
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Source: bdjobs.com