Job Description
Title: Client Relationship Executive/ Front Desk Executive
Company Name: Este Medical Bangladesh Ltd.
Vacancy: 02
Job Location: Chattogram (Khulshi)
Employment Status: Full-time
Educational Requirements:
∎ Bachelor degree in any discipline
Job Responsibilities:
∎ Provide excellent client service to enhance clients experience
∎ Need to provide excellent client service and gives precise information to the client, ensuring client satisfaction.
∎ Identify client needs, clarify information and provide solutions.
∎ Must be knowledgeable about Facebook (Social media), email & web chat skype and any desk software.
∎ Refer unresolved customer grievances to designated persons for further investigation.
∎ Ensure Service Delivery through follow-up process & updating documentation.
∎ Report time to time to the manager for complicated issues.
∎ Sense of responsibility and Achieve the daily target
∎ Developed competencies required for service-oriented and result focus
∎ Keep records of all conversations in our call center database in a comprehensible way
∎ Must be fluent in English communication
∎ Confirm appointment booking through multiple channels
Additional Requirements:
∎ Age 18 to 35 years
∎ Only females are allowed to apply
∎ Strong Verbal Communication Skills in English
∎ Experienced in Major Social Media Platforms, sales knowledge is very important
∎ Self-Motivated
∎ Creative & Problem-Solving Skills
∎ Hardworking & Also preferred someone live around Banani area.
Salary: Negotiable
Compensation & Other Benefits:
∎ Pension policy, Credit card, Performance bonus, Provident fund
∎ Lunch Facilities: Full Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 2
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 31 Dec 2023
Company Information:
∎ 13 Dec 2023
∎ Este Medical Bangladesh Ltd.
∎ Business : Este Medical Group are an award-winning skin, hair and body clinic. With the vision to provide the best aesthetic care treatment in Bangladesh Este Medical Bangladesh Limited is a joint venture between Alif Group & Este Medical Group UK.
Category: Receptionist/PS
: Must be smart, Must have Excellent communication skill, Sound knowledge on computer operation, Good Clients handling capabilities etc.
