Title: Receptionist / Front Desk Executive
Company Name: NOVOCARE HOSPITALS
Vacancy: --
Age: At least 29 years
Job Location: Dhaka (Jurain)
Salary: Negotiable
Experience:
The applicants should have experience in the Hospital sector.
Additional Requirements
● Experience in a medical office or hospital environment.
● Knowledge of medical terminology
● Strong knowledge of about Billing & Front Desk system.
● Computer & Software operating mandatory.
● Greet and welcome patients and visitors in a friendly and professional manner.
● Manage patient check-in and check-out processes efficiently.
● Answer and direct phone calls, emails, and inquiries promptly and accurately.
● Schedule and confirm patient appointments, ensuring efficient clinic flow.
● Maintain accurate patient records and update information as needed.
● Provide information about hospital services, policies, and procedures.
● Guide patients through the test preparation process
● Maintain a clean and organized reception area.
● Collaborate with medical staff and other departments to ensure seamless patient experience.
● Generate and process patient bills accurately and efficiently.
● Collect and process patient payments, including cash, credit card, and online transactions.
● Assure that patient information records are appropriately filled.
● Record payments received to appropriate log.
● Post payments received to appropriate patient's account.
● Follow up on outstanding invoices and manage accounts receivable.
As per Company policy.