Front Desk Executive

Job Description

Title: Front Desk Executive

Company Name: Shwapnosiri Estates Ltd.

Vacancy: 1

Age: 22 to 30 years

Job Location: Dhaka

Salary: Negotiable

Experience:

• 1 to 3 years
• The applicants should have experience in the following business area(s): Real Estate, Real Estate Startup

• Bachelor/Honors

• Minimum Bachelor's degree from any recognized university.

• Degree in Business Administration, Management, Hospitality or a related discipline will be preferred.

• 1 to 3 years
• The applicants should have experience in the following business area(s): Real Estate, Real Estate Startup

• Age 22 to 30 years
• Only Female

Experience

• 1–2 years of experience in Front Desk, Reception, Customer Service or Administration.

• Experience in a Real Estate/Land Development company will be an advantage.

• Freshers with excellent communication and interpersonal skills may also be considered

Required Skills & Competencies

• Excellent communication and interpersonal skills.

• Smart, professional and well-groomed personality.

• Strong customer service orientation.

• Good telephone etiquette.

• Pleasant and confident manner.

• Good organizational and time-management skills.

• Ability to multitask and work under pressure.

• Basic knowledge of MS Word, Excel and email communication.

• Good command of Bangla and English.

• Professional attitude and positive mindset.

Job Requirements

• Must be smart, courteous and professionally presentable.

• Willingness to work according to office requirements.

• Strong sense of responsibility, punctuality and discipline.

Job Context

We are looking for a smart, presentable, courteous and customer-focused Front Desk Executive to manage the reception area and provide professional support to visitors, clients and employees.

The successful candidate will be responsible for maintaining a welcoming front-office environment and ensuring smooth communication and coordination with different departments.

Job Responsibilities

• Greet and welcome visitors, clients and guests professionally.

• Receive and direct incoming phone calls to the appropriate person or department.

• Handle visitor registration and maintain visitor records.

• Receive, sort and distribute incoming mail, courier and documents.

• Provide accurate information to visitors and clients regarding the company and its services.

• Coordinate appointments and meeting schedules.

• Manage the reception area and ensure it remains clean, organized and professional.

• Coordinate with Admin, HR and other departments regarding visitors and official requirements.

• Maintain front-desk records, telephone logs and other necessary documents.

• Receive and forward messages accurately and promptly.

• Provide basic administrative and clerical support when required.

• Assist in arranging meetings, refreshments and other front-office requirements.

• Maintain confidentiality of company and visitor information.

• Handle customer/visitor queries politely and escalate issues to the appropriate department.

• Perform other duties assigned by the Management/HR & Admin Department.

• Monthly Salary: Negotiable

• Festival Bonus: 02

• Mobile allowance.

• Incentives benefits.

• Salary Review: Yearly.

• Training and career development opportunities.

• Other benefits as per company policy.