Client Management Executive
Job Description
Title: Client Management Executive
Company Name: Healthtrips Bangladesh Limited
Vacancy: 6
Job Location: Chattogram, Chattogram (Chattogram Sadar)
Employment Status: Full-time
Educational Requirements:
∎ Master of Business Administration (MBA), Bachelor of Business Administration (BBA)
∎ Pharmaceutical graduates will be preferred as well.
∎ Skills Required: Communication, Strong communication and interpersonal skills. Able to multitask
Experience Requirements:
∎ 1 to 3 year(s)
∎ The applicants should have experience in the following area(s):
Client Management, Client Relationship Management, Health, healthcare, Human Resources & Development, Startup
∎ Freshers are also encouraged to apply.
Job Responsibilities:
∎ Cater digital and Channel Partner Patient leads.
∎ Call patients/attendants who are interested in availing treatment abroad.
∎ Collect necessary documents from patients (reports, passport, visa copy).
∎ Have continuous communication with International Team.
∎ Understand patient needs and serve patient with necessary information for best treatment decision.
∎ Attend to patients/attendants visiting office. Should visit patient residence/office if requested.
∎ Have the Training Modules/Training Scripts/Sales Pitch memorized by heart. Must go through the documents every day.
∎ Must have treatment segment wise/city wise doctors and hospitals memorized by heart for suggesting to patient as per treatment requirement.
∎ Place all queries through Integrated Back-End System and must have thorough knowledge on usage upon training completion.
∎ Gather all necessary documents for country-wise visa processing and fill out visa application forms for patients.
∎ Book hospital appointments and issue Visa Invitation Letters upon assistance of International Team.
∎ Book hotels and air tickets upon patient journey confirmation.
∎ Monitor entire patient treatment journey, from flying out to the treatment and patient return.
∎ Follow up with patient up to 6 months upon returning from international treatment destination.
∎ Be in constant communication with Resident Medical Counsellor for basic medical knowledge and stay updated with latest treatment technology.
∎ Must have ability to troubleshoot and take instant problem-solving decisions. Should be able to work under pressure as required in the health industry.
∎ Must safeguard all information of the company and the patients.
∎ Should meet quarterly KPI of patient conversion and take up added responsibilities if required.
Additional Requirements:
∎ Age 26 to 30 years
∎ Both males and females are allowed to apply
∎ Strong communication and interpersonal skills.
∎ Able to multitask, prioritize, and manage time efficiently.
∎ Goal-oriented, organized team player.
∎ Strong business acumen, with the ability to handle price negotiation and discussion.
Salary:
∎ Tk. 25000 (Monthly)
∎ Incentives included upon fulfilling KPI.
Compensation & Other Benefits:
∎ T/A, Mobile bill, Performance bonus
∎ Lunch Facilities: Full Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 2
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 30 Nov 2022
Company Information:
∎ 5 Nov 2022
∎ Healthtrips Bangladesh Limited
∎ Address : House-77 (Level-6), Road-6, Block-E, Banani, Dhaka-1212
∎ Web : www.healthtrip.com
Category: Others
: Please kindly mention the designation in the email subject. You are requested to attach a cover letter as well.
Source: bdjobs.com
Deadline Expired on 30th Nov 2022
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