Job Description

Title: Case Worker - Ukhiya Base

Company Name: Terre des hommes

Vacancy: --

Location: Cox's Bazar (Ukhia)

Salary: Tk. 39600 - 44352 (Monthly)

Experience:
∎ At least 1 year

Published: 12 Sep 2024

Requirements:

Additional Requirements:
∎ Minimum 1-year experience in the field of child protection/protection/ SGBV/ social work/case management
∎ Basic IT knowledge (Microsoft Office, Internet, excel)
∎ Knowledge of child protection systems in Bangladesh/ Excellent knowledge of child protection issues and best practices (Child Protection and SGBV) / Previous experience in dealing with complex child protection cases is highly desirable.
∎ Minimum 1-year experience in the field of child protection/protection/ SGBV/ social work/case management
∎ Basic IT knowledge (Microsoft Office, Internet, excel)
∎ Knowledge of child protection systems in Bangladesh/ Excellent knowledge of child protection issues and best practices (Child Protection and SGBV) / Previous experience in dealing with complex child protection cases is highly desirable.

Responsibilities & Context:
∎ Provide case management services to children experiencing violence, exploitation, abuse or neglect.
∎ Identify individual cases through regular presence in the Camp, accept referrals from other agencies and community partners as well as Tdh non-CP Units, Tdh PSS, community based and PM+ activities.
∎ Conduct initial (rapid) assessments for CP cases and prioritize them according to risk priority level.
∎ Develop case plans that respond to the needs identified in initial and comprehensive assessments, with the participation of the child, family and other family members when appropriate.
∎ Regularly follow up to ensure all services and action points listed in the case plan are carried out within agreed time frames. Ensure that progress is regularly reviewed.
∎ Regularly monitor and support children and families through home visits, phone calls, providing guidance, advice and emotional support, and through referals.
∎ Manage one Case Management Support Volunteers, conduct regular meeting with them and share meeting minutes with the supervisor (Case Management officer).
∎ Implementation of supportive supervision and coaching to the CM support vulunteers.
∎ Work with CM Officer and CM Technical specialist to arrange case conferences for complex cases and ensure children receive multidisciplinary supports.
∎ Manage cases in line with Tdh and inter-agency SOPs, adhere to standard documentation processes and follow best practice guidances.
∎ Manage BID and BIA cases.
∎ Work with lost childs and reunify them with their family collaborating with other agencies.
∎ Identify and register families for alternative care arrangement support.
∎ Regularly document cases using IA CM forms and updated CPIMS+, update databases to ensure a comprehensive record of the cases.
∎ Ensure that data collection and storage respect data protection protocols and confidentiality principle.
∎ Ensure timely submission of weekly and / or plans and reports to the line manager (CMO).
∎ Collect feedback from beneficiaries on case management process and implement any other M&E plans.
∎ Support the supervisor (case management officer) to receiving and closing Case Management Emergency Fund.
∎ Promote and ensure CM activities are in line with the Child Protection Minimum Standards and humanitarian principles
∎ Ensure CM activities are well-integrated into the Bangladeshi child protection system
∎ Report serious cases of abuse committed against children to the CM Technical Specialist. Strict confidentiality must be respected.
∎ Work in close collaboration and coordination with Tdh partners and the key actors (formal and informal community leaders, local authorities, donor representatives)
∎ Participate in fora and meetings held at the Camp level, when relevant and necessary
∎ Fully comply with Tdh Code of Conduct and ensure Child Safeguarding Policy is upheld at all times
∎ Ensure adherence to Tdh standards and quality requirements in all the project activities.
∎ More than 745,000 Rohingyas have fled from Myanmar since August 2017 and are now in camps in Bangladesh. In Cox's Bazar, the needs of the refugee families are enormous. Tdh provides services of primary health care for the most vulnerable people and fights against malnutrition. We distribute hygiene supplies, construct latrines and wells, and treat the water to make it drinkable. In order to give a comprehensive response to the needs of the Rohingya children, we aid the most vulnerable with community-based child protection, psychosocial support and case management.
∎ Provide case management services to children experiencing violence, exploitation, abuse or neglect.
∎ Identify individual cases through regular presence in the Camp, accept referrals from other agencies and community partners as well as Tdh non-CP Units, Tdh PSS, community based and PM+ activities.
∎ Conduct initial (rapid) assessments for CP cases and prioritize them according to risk priority level.
∎ Develop case plans that respond to the needs identified in initial and comprehensive assessments, with the participation of the child, family and other family members when appropriate.
∎ Regularly follow up to ensure all services and action points listed in the case plan are carried out within agreed time frames. Ensure that progress is regularly reviewed.
∎ Regularly monitor and support children and families through home visits, phone calls, providing guidance, advice and emotional support, and through referals.
∎ Manage one Case Management Support Volunteers, conduct regular meeting with them and share meeting minutes with the supervisor (Case Management officer).
∎ Implementation of supportive supervision and coaching to the CM support vulunteers.
∎ Work with CM Officer and CM Technical specialist to arrange case conferences for complex cases and ensure children receive multidisciplinary supports.
∎ Manage cases in line with Tdh and inter-agency SOPs, adhere to standard documentation processes and follow best practice guidances.
∎ Manage BID and BIA cases.
∎ Work with lost childs and reunify them with their family collaborating with other agencies.
∎ Identify and register families for alternative care arrangement support.
∎ Regularly document cases using IA CM forms and updated CPIMS+, update databases to ensure a comprehensive record of the cases.
∎ Ensure that data collection and storage respect data protection protocols and confidentiality principle.
∎ Ensure timely submission of weekly and / or plans and reports to the line manager (CMO).
∎ Collect feedback from beneficiaries on case management process and implement any other M&E plans.
∎ Support the supervisor (case management officer) to receiving and closing Case Management Emergency Fund.
∎ Promote and ensure CM activities are in line with the Child Protection Minimum Standards and humanitarian principles
∎ Ensure CM activities are well-integrated into the Bangladeshi child protection system
∎ Report serious cases of abuse committed against children to the CM Technical Specialist. Strict confidentiality must be respected.
∎ Work in close collaboration and coordination with Tdh partners and the key actors (formal and informal community leaders, local authorities, donor representatives)
∎ Participate in fora and meetings held at the Camp level, when relevant and necessary
∎ Fully comply with Tdh Code of Conduct and ensure Child Safeguarding Policy is upheld at all times
∎ Ensure adherence to Tdh standards and quality requirements in all the project activities.

Skills & Expertise:

Compensation & Other Benefits:
∎ Mobile bill, Insurance, Weekly 2 holidays
∎ Festival Bonus: 2
∎ Severance Pay
∎ Severance Pay

Workplace:
∎ Work at office

Employment Status: Contractual

Job Location: Cox's Bazar (Ukhia)

Job Highlights:
∎ Initial Contract Duration - till 31st December 2024 with the possibility of extension depending on availability of funds and performance.

Read Before Apply:

Application should include Curriculum Vitae and a Cover Letter through an Application Link at -

https://hiring-bd.tdh.ch/tdh-application-form-case-worker-for-ukhiya-bangladesh-3/

Only a completed Application Form will be considered for short-listing. Short-listed applications will subsequently be called for written and interviews. Tdh reserves the right to fill the role prior to the advertisement's end date. As such, candidates are encouraged to apply at their earliest convenience.