Case Worker

Job Description

Title: Case Worker

Company Name: Terre des hommes - Cox's Bazar

Vacancy: 1

Job Location: Cox's Bazar (Teknaf)

Employment Status: Full-time

Educational Requirements:
∎ Bachelor of Social Science (BSS)

Experience Requirements:
∎ 1 to 3 year(s)
∎ The applicants should have experience in the following business area(s): NGO
∎ Freshers are also encouraged to apply.

Job Context:
∎ Violent events in Rakhine State of Myanmar, starting in August 2017, led to the displacement of 615`000 Rohingya men, women and children towards Cox`s Bazar district in Bangladesh. The mass and speed of the displacement created an acute humanitarian crisis. People arrived with very little belongings and all basic needs are to be met. Beyond water, sanitation, shelter, food and health, protection is an important issue to address notably when it comes to children: they potentially suffered the most from the dramatic events which happened in Myanmar and during the cross border journey to Bangladesh and they are now the most vulnerable in the refugee camps where living conditions are particularly harsh. The displaced population counts 28% of children between 5 and 17 years old (14% each per gender). There is potentially - adding the refugees already leaving in the area before the crisis (212`518) - a population of 231`700 individuals which need to be supported. In response to this humanitarian crisis, Tdh seeks to deliver integrated services and support to children in Cox Bazar through provisions of psychosocial support to refugee children, youth and adults and targeted child protection services to the most vulnerable children, including children affected by family separation.
∎ The purpose of the position is to support Rohingya crisis affected children and their family through provisions of case management services implemented in accordance to standardized procedures and within the legal framework of the Bangladesh government. The post holder will be in charge of implementing the case management activities in one of the camps in Cox Bazar.

Job Responsibilities:
∎ Implementation of case management activities for Rohingya crisis affected children in need of protection in refugee camps
∎ Identify individual cases through regular presence in the community and accept referrals from other agencies and community partners;
∎ Conduct initial (rapid) assessments for CP cases and prioritize them according to the risk level;
∎ Develop an individual action plan for each child that respond to needs addressed in initial and comprehensive assessments and seek support of the Case Management Team Leader whenever necessary;
∎ Regularly follow up the assigned case to ensure all services and action points listed in the case plan are carried out within agreed timeframes. Ensure that progress is regularly reviewed;
∎ Regularly monitor and provide support to children and families through family/home visits, providing guidance, advice and emotional support, community mediation and referrals;
∎ Work with the Case Management Team Leader to arrange case conferences for complex cases and ensure children receive multidisciplinary support;
∎ Manage cases in line with SOPs, adhere to standard documentation processes and follow best practice guidance;
∎ Regularly document cases using agreed upon forms, update databases to ensure a comprehensive record of the case;
∎ Ensure that data collection and storage respect data protection protocols and confidentiality principle;
∎ Ensure that the permission to proceed with the case management from both the child and the parent and/or caregiver is sought;
∎ Identify and network with external service providers and ensure that an effective referral system is made available for children and their family members in compliance with the Greek legal framework;
∎ Establish and maintain positive and efficient relations with target beneficiaries, community members and all the other actors operating in the camp. Seek for synergies to optimize resources and time and strengthening services for the beneficiaries whenever possible;
∎ Participate in surveys and data collection when required;
∎ Ensure timely submission of weekly plans and reports to the line manager;
∎ Promote, and ensure project activities are on line with, child protection principles
∎ Ensure the project activities are integrated in the Bangladeshi child protection system and humanitarian coordination practices and guidelines
∎ Report serious cases of abuse on children identified by the project team to the management team. Strict confidentiality must be respected.
∎ Work in close collaboration with humanitarian actors and governmental authorities as per need;
∎ Coordinates with other Tdh sectors to ensure mainstreaming, coordination and optimal implementation of activities;
∎ Participate in fora and meetings held at site level in her/his field of expertise, when relevant and necessary.
∎ Agree to comply with Tdh Code of Conduct and ensures Child Safeguarding standards are upheld.
∎ Adhere to and ensure the team under her/his responsibility follows Tdh administrative and logistical regulations and procedures.

Additional Requirements:
∎ Age 25 to 32 years
∎ Both males and females are allowed to apply
∎ Basic IT knowledge (Microsoft Office, Internet);
∎ Previous experience with Tdh or another child protection organization is desirable;
∎ Knowledge of key child protection issues and best practices;
∎ Knowledge of child protection system and social work in Bangladesh;
∎ Proactive, autonomous, rigorous, organized, good communication and interpersonal skills.
∎ To have a valid driving license is an asset.

Salary: Tk. 38000 - 46603 (Monthly)

Application Deadline: May 25, 2019

Company Information:
∎ Terre des hommes - Cox's Bazar
∎ Address : Sayeman Heritage, (floor 2), Building no - 01, Sayeman Road, Baharchara, Cox's Bazar
∎ Web : www.tdh.ch/en
∎ Business : Terre des hommes is the leading Swiss child relief agency, improving the lives of millions of the world`s most vulnerable children. TDH is a humanitarian non-Governmental, non-political, neutral and non-profit international organisation (INGO). TDH working in Bangladesh since 1974 and its work focused on Health, Nutrition and Child Relief. The Organization is considering interventions in Nutrition at Coxs Bazar among the displaced people from Myanmar

Category: NGO/Development