Title: Call Centre Executive
Company Name: Smartech green energy
Vacancy: 8
Age: 18 to 25 years
Job Location: Dhaka (Mohammadpur)
Salary: Tk. 10000 - 14000 (Monthly)
Experience:
Smart Eco Stove is on the lookout for a few dynamic and customer-focused Call Center Executive to join our growing team! As a vital part of our front-line support, you`ll be responsible for handling inbound/outbound calls, converting leads customers into consumers and make sales, and ensuring every caller has a smooth, informative, and helpful experience. If you`re communicative, driven, and love working with people, this is the role for you!
Key Responsibilities:
Handle incoming and outgoing calls in a professional manner.
Convert potential customers into loyal consumers.
Provide clear and accurate product/service information.
Resolve inquiries and concerns with patience and careLog call details and maintain customer database.
Coordinate with internal teams to ensure smooth serviceAchieve daily/weekly call and sales targets .
| University | Percentage (%) |
|---|---|
| National University | 5.36% |
| Sonargaon University | 1.17% |
| Tejgaon College | 1.01% |
| Dhaka College | 1.01% |
| Northern University Bangladesh | 1.01% |
| European University of Bangladesh | 0.84% |
| Bangladesh University of Business and Technology | 0.84% |
| Dhaka Polytechnic Institute | 0.84% |
| University of Dhaka | 0.67% |
| Bangladesh University of Professionals | 0.67% |
| Age Range | Percentage (%) |
|---|---|
| 20-30 | 89.45% |
| 31-35 | 3.85% |
| 36-40 | 0.84% |
| Salary Range | Percentage (%) |
|---|---|
| 0-20K | 98.32% |
| 20K-30K | 1.01% |
| 50K+ | 0.67% |
| Experience Range | Percentage (%) |
|---|---|
| 0 years (Freshers) | 46.73% |
| 0.1 - 1 years | 13.90% |
| 1.1 - 3 years | 22.28% |
| 3.1 - 5 years | 10.05% |
| 5+ years | 7.04% |