Call Centre Executive

Job Description

Title: Call Centre Executive

Company Name: Smartech green energy

Vacancy: 5

Age: 18 to 30 years

Job Location: Dhaka (Bosila, Mohammadpur)

Salary: Tk. 10000 - 15000 (Monthly)

Experience:

• 1 to 5 years
• The applicants should have experience in the following business area(s): Call Center, E-commerce, E-commerce Startup
• Freshers are also encouraged to apply.

• HSC
• Alim (Madrasah)
• HSC (Vocational)
• Bachelor/Honors
• Masters

• 1 to 5 years
• The applicants should have experience in the following business area(s): Call Center, E-commerce, E-commerce Startup
• Freshers are also encouraged to apply.

• Age 18 to 30 years

Smart Eco Stove is on the lookout for a few dynamic and customer-focused Call Center Executive to join our growing team! As a vital part of our front-line support, you'll be responsible for handling inbound/outbound calls, converting leads customers into consumers and make sales, and ensuring every caller has a smooth, informative, and helpful experience. If you're communicative, driven, and love working with people, this is the role for you!

Key Responsibilities:

• Handle incoming and outgoing calls in a professional manner.

• Convert potential customers into loyal consumers.

• Provide clear and accurate product/service information.

• Resolve inquiries and concerns with patience and care

• Log call details and maintain customer database.

• Coordinate with internal teams to ensure smooth service

• Achieve daily/weekly call and sales targets.

• Morning Shift (08.00 AM to 4.00 PM), Evening Shift (3.00 PM to 11.00 PM For Male), Evening Shift (2.00 PM to 10.00 PM For Female)

• Over time allowance,Performance bonus
• Salary Review: Yearly
• Festival Bonus: 2

Weekly 1 holidays