Call Centre Executive

Job Description

Title: Call Centre Executive

Company Name: Smartech green energy

Vacancy: 10

Age: 18 to 25 years

Job Location: Dhaka (Bosila, Mohammadpur)

Salary: Tk. 8000 - 12000 (Monthly)

Experience:

• 1 to 3 years
• The applicants should have experience in the following business area(s): Call Center, E-commerce, F-commerce
• Freshers are also encouraged to apply.

• Higher Secondary
• Bachelor/Honors
• Bachelor/Honors

• 1 to 3 years
• The applicants should have experience in the following business area(s): Call Center, E-commerce, F-commerce
• Freshers are also encouraged to apply.

• Age 18 to 25 years
• Only Female

Smart Eco Stove is on the lookout for a few dynamic and customer-focused Call Center Executive to join our growing team! As a vital part of our front-line support, you`ll be responsible for handling inbound/outbound calls, converting leads customers into consumers and make sales, and ensuring every caller has a smooth, informative, and helpful experience. If you`re communicative, driven, and love working with people, this is the role for you!

Key Responsibilities:

• Handle incoming and outgoing calls in a professional manner.

• Convert potential customers into loyal consumers.

• Provide clear and accurate product/service information.

• Resolve inquiries and concerns with patience and care

• Log call details and maintain customer database.

• Coordinate with internal teams to ensure smooth service

• Achieve daily/weekly call and sales targets.

• Morning Shift and Evening Shift

• Tour allowance,Over time allowance
• Salary Review: Yearly
• Festival Bonus: 2