Title: Call Centre Executive
Company Name: Smartech green energy
Vacancy: 08
Age: 18 to 25 years
Job Location: Dhaka (Bosila, Mohammadpur)
Salary: Tk. 10000 - 14000 (Monthly)
Experience:
Smart Eco Stove is on the lookout for a few dynamic and customer-focused Call Center Executive to join our growing team! As a vital part of our front-line support, you`ll be responsible for handling inbound/outbound calls, converting leads customers into consumers and make sales, and ensuring every caller has a smooth, informative, and helpful experience. If you`re communicative, driven, and love working with people, this is the role for you!
Key Responsibilities:
Handle incoming and outgoing calls in a professional manner.
Convert potential customers into loyal consumers.
Provide clear and accurate product/service information.
Resolve inquiries and concerns with patience and careLog call details and maintain customer database.
Coordinate with internal teams to ensure smooth serviceAchieve daily/weekly call and sales targets .
Morning Shift *(08.00 AM to 4.00 PM), Evening Shift (3.30 PM to 11.00 PM)
| University | Percentage (%) |
|---|---|
| Sonargaon University | 3.57% |
| National University | 3.57% |
| Shyamoli Ideal Polytechnic Institute | 3.57% |
| Prime University | 2.38% |
| Northern University Bangladesh | 1.19% |
| Bangladesh University | 1.19% |
| Rangpur Polytechnic Institute | 1.19% |
| Bhawal Mirzapur College | 1.19% |
| Brahmanbaria Polytechnic Institute | 1.19% |
| islami bank institute of technology mirpur dhaka | 1.19% |
| Age Range | Percentage (%) |
|---|---|
| 20-30 | 92.86% |
| Salary Range | Percentage (%) |
|---|---|
| 0-20K | 98.81% |
| 20K-30K | 1.19% |
| Experience Range | Percentage (%) |
|---|---|
| 0 years (Freshers) | 2.38% |
| 0.1 - 1 years | 39.29% |
| 1.1 - 3 years | 48.81% |
| 3.1 - 5 years | 7.14% |
| 5+ years | 2.38% |