Title: Call Centre Executive
Company Name: Smartech green energy
Vacancy: 4
Age: 18 to 25 years
Job Location: Dhaka (Bosila, Mohammadpur)
Salary: Tk. 10000 - 14000 (Monthly)
Experience:
Smart Eco Stove is on the lookout for a few dynamic and customer-focused Call Center Executive to join our growing team! As a vital part of our front-line support, you'll be responsible for handling inbound/outbound calls, converting leads customers into consumers and make sales, and ensuring every caller has a smooth, informative, and helpful experience. If you're communicative, driven, and love working with people, this is the role for you!
Key Responsibilities:
Handle incoming and outgoing calls in a professional manner.
Convert potential customers into loyal consumers.
Provide clear and accurate product/service information.
Resolve inquiries and concerns with patience and care
Log call details and maintain customer database.
Coordinate with internal teams to ensure smooth service
Achieve daily/weekly call and sales targets.
Morning Shift *(08.00 AM to 4.00 PM), Evening Shift (3.00 PM to 11.00 PM)
| University | Percentage (%) |
|---|---|
| National University | 5.23% |
| Chapainawabganj polytechnic institute | 2.61% |
| Mohammadpur Kendriya college | 1.96% |
| European University of Bangladesh | 1.96% |
| Barishal Polytechnic institute | 1.96% |
| Tejgaon College | 1.31% |
| Daffodil Technical institute | 1.31% |
| Parbatipur Degree Collage | 1.31% |
| World University of Bangladesh | 1.31% |
| Prime University | 1.31% |
| Age Range | Percentage (%) |
|---|---|
| 20-30 | 89.54% |
| 31-35 | 0.65% |
| Salary Range | Percentage (%) |
|---|---|
| 0-20K | 96.73% |
| 20K-30K | 2.61% |
| 30K-40K | 0.65% |
| Experience Range | Percentage (%) |
|---|---|
| 0 years (Freshers) | 48.37% |
| 0.1 - 1 years | 24.84% |
| 1.1 - 3 years | 15.69% |
| 3.1 - 5 years | 9.15% |
| 5+ years | 1.96% |