Title: Call Center Executive cum Receptionist
Company Name: Fortune Construction LTD.
Vacancy: 1
Age: 22 to 30 years
Job Location: Dhaka (GULSHAN 1)
Salary: Tk. 15000 - 18000 (Monthly)
Experience:
Fortune Construction Ltd. is seeking a smart, presentable, and well-spoken Call Center Executive cum Receptionist to manage customer communications, lead follow-up, and front desk operations. The ideal candidate should possess excellent communication skills and a professional attitude to represent the company effectively.
Receive and handle incoming calls professionally.
Follow up with prospective clients generated from Facebook Ads, website inquiries, and other marketing channels.
Maintain customer records and update lead status regularly.
Schedule client meetings and project site visits.
Handle WhatsApp, Messenger, and other customer communications.
Welcome and assist visitors at the reception desk.
Maintain visitor logs and front desk operations.
Coordinate with Sales, Marketing, and Management teams.
Prepare daily call and follow-up reports.
Must have excellent verbal communication skills in Bangla.
Ability to speak clearly, confidently, and politely with clients over the phone and in person.
Basic English communication skills.
Proficiency in Microsoft Word, Excel, Email, and Internet browsing.
Smart, presentable, and customer-oriented personality.
Strong interpersonal and organizational skills.
Ability to work under pressure and maintain professionalism.